Securing Your Business, Protecting Your Life
At Fort Knox Fire & Communications, we are a family-owned and operated Florida Security Company based in Tampa, next to St. Petersburg, Clearwater, and Sarasota. With over 20 years of experience in the commercial communications industry, our goal is to provide Tampa and the entire state of Florida with a peace of mind, knowing their home and business is safe, secure, and properly serviced from our leading security professionals. We take this seriously, as we have lost one of our loved ones, and strive to do business with a purpose, and make a difference in your life.
Our Services
We offer a comprehensive range of services, including fire alarm systems, access control systems, security cameras, monitoring and test inspections, and more. Our team of experts is dedicated to providing top-notch services that cater to the unique needs of our clients. Whether you're looking for a new fire alarm system for your commercial property or a security camera system for your home, we've got you covered.
Fire Alarm Systems
We're passionate about giving our clients a comprehensive fire protection service that we build for new construction, remodeling of your existing fire alarm system, and annual test inspections. Our team of experts will work with you to design and install a fire alarm system that meets your specific needs and complies with the latest codes and regulations. We also offer fire alarm equipment, fire system inspections, sprinkler monitoring systems, and fire alarm parts.
Security Camera Systems
Our security camera systems are designed to provide you with peace of mind, knowing that your home or business is safe and secure. Our basic security camera package includes a 4-camera surveillance system with an 8-channel DVR, free app and software for remote viewing, and the option to upgrade to a larger power supply box, hard drive, or LCD monitor. We also offer advanced features such as night-vision, low-light, and license plate recognition cameras.
Access Control Systems
Our access control systems are designed to control your points of interest in your workplace, from residential homes to downtown towers. We offer a range of access control systems that can be customized to meet your specific needs, including door access control, biometric access control, and smart card access control.
Service Areas
We service over 100+ cities in the state of Florida, covering most small and major metropolitan cities including Bradenton, Clearwater, Fort Myers, Gainesville, Jacksonville, Kissimmee, Lakeland, Largo, New Port Richey, Ocala, Orlando, Port Charlotte, Port St Lucie, Sarasota, St Petersburg, and Tampa.
Company Reputation and Trust Issues
The majority of the reviewers express disappointment and distrust towards the company, citing issues with upselling, false promises, and unprofessional behavior from sales associates.
Poor Customer Service and Support
Many reviewers mention poor customer service, including unreturned calls, unanswered texts, and unprofessional behavior from customer support representatives.
Equipment and System Issues
Several reviewers report issues with the equipment and systems provided by the company, including faulty cameras, remote access problems, and overpriced products.
Sales and Marketing Tactics
Reviewers criticize the company's sales and marketing tactics, including aggressive and misleading sales pitches, constant phone calls, and disregard for the "do not call" list.
Positive Experiences
Only one reviewer had a positive experience with the company, citing helpful and patient customer service from a representative named Daniel.
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