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At Roberts & Associates Realty, Inc., we are a dedicated team of real estate professionals who have been serving the Berkshires and beyond for over 30 years. Our company was founded in 1988 by Pamela Roberts and her daughter-in-law Tiffany Roberts, who are both licensed brokers and owners of the company. Our mission is to provide exceptional service and expert guidance to our clients, whether you are a buyer or seller of residential or commercial properties.
Our Services
At Roberts & Associates Realty, Inc., we offer a comprehensive range of services to our clients. Our team of professional sales associates, led by Pamela and Tiffany, have extensive knowledge and experience in the local real estate market. We are committed to providing personalized service and expert guidance to our clients, whether you are buying or selling a property.
As a full-service brokerage, we offer a wide range of services, including:
- Buyer representation: We represent buyers in the purchase of residential and commercial properties, providing guidance on the home-buying process and negotiating the best possible deal.
- Seller representation: We represent sellers in the sale of their properties, providing expert advice on pricing, staging, and marketing their properties to potential buyers.
- Property management: We offer property management services for investors and homeowners, providing a range of services including lease negotiation, rent collection, and property maintenance.
- Commercial real estate: We have extensive experience in commercial real estate, including office buildings, retail spaces, and industrial properties.
Our Expertise
All of our sales associates have undergone rigorous training and have extensive knowledge of the local market. We are committed to staying up-to-date with the latest market trends and developments, ensuring that our clients receive the best possible service. Our team has a combined experience of over a century, with a proven track record of successfully buying and selling properties.
Our Community
At Roberts & Associates Realty, Inc., we are deeply rooted in our community, with a strong commitment to giving back to the local area. We are proud to be a part of the Berkshires, and we are dedicated to supporting local causes and charities. Our office is located in the heart of Lenox, with easy access to Tanglewood and Shakespeare & Co., making us the perfect choice for buyers and sellers in the region.
Meet Our Team
At Roberts & Associates Realty, Inc., we take pride in our team of highly qualified and experienced sales associates. Our team has a proven track record of success, with a deep understanding of the local market and a commitment to providing exceptional service to our clients. Whether you are looking to buy, sell, or invest in a property, we invite you to meet our team and learn more about how we can help you achieve your real estate goals.
Exceptional Service
Tiffany Roberts and her team at Roberts & Associates have received an overwhelming number of 5-star reviews, praising their exceptional service, professionalism, and dedication to their clients. From start to finish, reviewers have consistently noted that the team's communication, availability, and problem-solving skills were top-notch.
Key Strengths
- Honesty and Ethics: Tiffany is described as incredibly honest and ethical, going above and beyond to ensure her clients' needs are met.
- Communication: The team's communication skills are highly praised, with reviewers mentioning that they were always kept informed and up-to-date throughout the process.
- Availability: Reviewers note that the team is available 24/7, working around the clock to ensure their clients' needs are met.
- Professional Network: The team's network of local contractors and business owners is utilized to facilitate the sale of homes, making the process smoother and more efficient.
- Patience and Understanding: Reviewers have appreciated the team's patience and understanding, particularly in difficult situations such as dealing with family members or handling complex transactions.
- Extra Mile: The team is praised for going above and beyond, taking on tasks that are often beyond the scope of a typical real estate agent.
Standout Agents
Several agents within the team have received special mention for their exceptional service:
- Tiffany Roberts: Described as a fantastic broker who truly cares about her clients' needs.
- Pam Roberts: Praise for her ability to manage complex transactions, her patient and understanding approach, and her extensive network of contacts.
- Marie Bourassa: Commendations for her knowledge, professionalism, and patience, as well as her willingness to go above and beyond for her clients.
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