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Pacific Central Management Corporation is dedicated to providing full-service management solutions to community associations, planned unit developments, condominiums, commercial associations, and other types of associations. As one of the oldest and most experienced management organizations in the Central Valley, we pride ourselves on our attention to detail and commitment to excellence.
Our Services
Our comprehensive management services are designed to increase your bottom line by reducing overall costs. Our team of experts will work closely with you to develop a customized management plan that meets the unique needs of your association. Our services include:
- Financial management and budgeting
- Property maintenance and repairs
- Preventative maintenance and risk management
- Compliance with governing documents and statutory requirements
- Communication and correspondence with homeowners and vendors
- Enforcement of association rules and regulations
- Reserve study and budget planning
- Vendor management and bids
- Annual budget preparation and financial reporting
Our Team
Our team of experienced professionals is dedicated to providing exceptional service and support to our clients. Our staff includes certified professionals with expertise in property management, accounting, and customer service. Our team is led by Michael B. McDonald, President, CEO, CPM, CMCA, AMS, RS, who brings decades of experience in the property management industry.
Our Mission
At Pacific Central Management Corporation, our mission is to provide exceptional management services that exceed the expectations of our clients. We are committed to building long-term relationships with our clients and providing tailored solutions that meet their unique needs. Our goal is to help our clients achieve success and prosperity through effective management and prudent decision-making.
Why Choose Us
There are many reasons why associations choose Pacific Central Management Corporation for their management needs. Our team of experienced professionals, our attention to detail, and our commitment to excellence set us apart from other management companies. We are dedicated to providing exceptional service and support to our clients, and we have a proven track record of success.
Customer Service Issues
Many reviewers expressed frustration with the company's customer service, citing experiences with rude, unprofessional, and unhelpful staff. Some reviewers mentioned being hung up on, ignored, or dismissed by the company's representatives.
Poor Communication and Unresponsiveness
Several reviewers stated that the company failed to respond to their concerns, ignored their calls and messages, or provided inadequate solutions to their problems. This lack of communication led to delays and unresolved issues.
Ineffective Management and Neglect
Reviewers criticized the company's management style, citing examples of neglect, lack of oversight, and poor decision-making. This led to problems such as standing water, broken gates, and unaddressed security concerns.
Unprofessional Behavior
Some reviewers reported encountering unprofessional behavior from specific employees, including the owner, Mike, who was described as rude and uncooperative.
Lack of Concern for Residents
Many reviewers felt that the company did not prioritize the needs and concerns of residents, instead focusing on their own interests and profits.
Positive Experience
On a positive note, one reviewer praised the company's staff as "the Rolls Royce of property management companies, " citing their quick response to issues and friendly attitude.
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