Celebrate a special life. Let us show you how.
At Grimes Funeral Home, we understand that losing a loved one is one of the most difficult experiences you'll ever face. That's why we're committed to providing compassionate and personalized funeral services to families in the Houston Metro area. Our goal is to help you celebrate the life of your loved one with dignity and respect, while also providing a supportive environment to help you navigate the grieving process.
Our Story
Our founder, Ed W. Grimes, has a passion for serving families in their time of need. With a dream of providing compassionate and dedicated service to families in Houston, Ed founded Grimes Funeral Home in 1994. Since then, we've been honored to serve countless families in the Houston Metro area, providing personalized funeral services that cater to each family's unique needs and traditions.
Our Staff
Our staff is comprised of caring and experienced professionals who understand that each family is unique and has personal requests and traditions. Our licensed funeral directors are dedicated to providing compassionate service to every family that enters our doors. We pride ourselves on being attentive to every detail, ensuring that every service is conducted with dignity and respect.
Our Services
We offer a range of funeral services to meet the needs of every family. From traditional funeral services to cremation and memorial services, we're committed to providing personalized and compassionate care to every family we serve. Our services include:
- Traditional Funeral Services
- Cremation Services
- Memorial Services
- Pre-Planning and Pre-Funding Options
- Grief Support and Counseling
- Online Obituaries and Tributes
- Funeral Planning and Pre-Arrangement Services
Our Locations
Grimes Funeral Home is conveniently located at 3900 Holmes Rd, Houston, Texas 77051. Our facility is handicapped accessible, and we accept a range of payment options for your convenience.
Poor Customer Service and Unprofessionalism
The majority of reviewers had a negative experience with Grimes Funeral Home, citing poor customer service and unprofessionalism. Reviewers Vinetta Miles, Katherine Green, Miesha Rogers, Katherine Hernandez, and Amber Yeager all expressed frustration with the funeral home's staff, citing rudeness, a lack of compassion, and ineptitude.
Specific Incidents
- Vinetta Miles reported that the lady at the desk was rude, the casket was dirty and looked used, and the music was not turned off before the funeral service started.
- Katherine Green complained about typos in the obituary and program, and that the staff left the casket open during the whole service.
- Miesha Rogers was taken aback by the man on the phone when inquiring about pricing and chose a different funeral home.
- Katherine Hernandez had a conversation with a rude man on the phone, who cut her off and spoke with an attitude.
- Amber Yeager reported being spoken to in a rude demeanor when asking about services.
Positive Experiences
On the other hand, Lekica Beckham and Larry Gilbert had positive experiences with Grimes Funeral Home, citing friendly and caring staff.
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