Transforming Smiles, Transforming Lives
Meda-Care Transportation Inc. is a client-focused agency that has been providing high-quality transportation services to individuals in the Greater Cincinnati area and surrounding counties for over 25 years. Our mission is to provide safe, reliable, and punctual transportation services that meet the needs of our clients.
Founded in 1994
Meda-Care Transportation Inc. was founded in 1994 to address the growing demand for non-emergency transportation to hospitals and doctor visits in the Greater Cincinnati area and surrounding counties. Since then, we have grown to employ over 120 local employees and have expanded our services to include school transportation, DODD, VA, nursing homes, adult day care centers, dialysis facilities, and many others.
What Sets Us Apart
Several factors set us apart from other transportation providers. We have 24/7 dispatchers and customer service, 365 days a year, to ensure that our clients receive timely and efficient service. Our fleet of vehicles is equipped with GPS technology, allowing us to track the real-time location of our drivers. We also have a dedicated quality control department that monitors our services to ensure that we are providing the highest level of service to our clients.
Quality Training
We take pride in the quality of our drivers. We provide extensive in-house driver training programs that include CPR, defensive driving, PASS training, DRIVE, DODD, and others. Our drivers are also certified in non-emergency medical transportation and are trained to provide care and assistance to individuals with a wide range of needs.
State-Certified
Meda-Care Transportation Inc. is state-certified for both medical and non-medical non-emergency transportation services. We are also the largest provider of transportation services for the area Council of Aging.
Our Services
We provide a range of transportation services, including non-emergency medical transportation (NEMT) and private transportation services. Our non-emergency medical transportation services are designed to provide safe and reliable transportation to and from medical appointments. We accept Medicaid and select private insurances.
Private Transportation
We also offer private transportation services for social events, airport rides, casino trips, sporting events, shopping, hair appointments, and more. Our friendly and courteous drivers will ensure that you arrive at your destination safely and on time.
What We Offer
At Meda-Care Transportation Inc., we offer a personal touch that sets us apart from other transportation providers. Our drivers are trained to provide compassionate and caring service to our clients. We understand the importance of accessible transportation and are committed to providing a safe and reliable service to our clients.
Conclusion
At Meda-Care Transportation Inc., we are dedicated to providing high-quality transportation services that meet the needs of our clients. We have been serving the Greater Cincinnati area and surrounding counties for over 25 years and have established ourselves as a trusted and reliable transportation provider.
Safety Concerns and Unprofessional Behavior
Multiple reviewers have expressed concerns about the safety of MedaCare's transportation services, citing reckless driving, swerving, and failure to yield. Some have even reported that drivers were using their phones while driving, which is a serious safety hazard.
Unprofessional Behavior and Favoritism
Several reviewers have complained about the unprofessional behavior of MedaCare drivers, including talking on the phone while driving, engaging in political discussions, and displaying favoritism towards certain employees.
Poor Treatment of Passengers
Some reviewers have reported negative experiences with MedaCare drivers, including being left at a warehouse instead of being dropped off at the correct location. Others have mentioned that drivers were rude, inconsiderate, and lacked compassion for their passengers.
Driver Conduct and Training
Reviewers have questioned the quality of MedaCare's driver training, citing instances of drivers being unable to handle difficult passengers, failing to follow safety protocols, and engaging in careless behavior.
Exceptions and Positive Experiences
One reviewer had a positive experience with MedaCare, reporting that their father-in-law was picked up promptly and returned safely to his skilled nursing facility.
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