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A Reliable Partner for All Your Minneapolis Transportation Needs
Viking Airport Taxi has been proudly serving the Minneapolis-St. Paul metropolitan area since 2011. With a fleet of over 56 meticulously maintained vehicles and a team of highly skilled and courteous drivers, we are dedicated to providing reliable, dependable transportation services that exceed expectations.
Our Services
We offer a comprehensive range of services to meet your diverse transportation needs, including:
- Airport Transportation: Arrive at Minneapolis-St. Paul Airport (MSP) on time and in comfort with our seamless airport taxi service.
- Local Transportation: Get around the Twin Cities with ease and efficiency with our reliable taxi service.
- Custom Charters: Organize transportation for special events, outings, and private trips with our custom charter options.
- Medical Transportation: Receive compassionate and reliable medical transportation to and from appointments, hospitals, or rehabilitation centers.
- School Routing: Ensure safe and punctual transportation for students with our dedicated school routing services.
Committed to Quality and Customer Service
At Viking Airport Taxi, we prioritize your comfort and satisfaction. We:
- Maintain a fleet of new, clean vehicles.
- Screen our drivers rigorously for your safety and peace of mind.
- Provide friendly and helpful drivers who are experts in the Twin Cities.
- Offer 24/7 dispatch and advanced reservation capabilities.
A Trusted Partner for Your Transportation Needs
Choose Viking Airport Taxi for:
- Punctuality and reliability: We understand the importance of reaching your destination on time.
- Professionalism: Our drivers provide exceptional customer service and are committed to your comfort and safety.
- Competitive pricing: We offer competitive rates and transparent billing.
- Convenience: Book a taxi online or by phone for added simplicity.
Experience the Viking Difference
Contact Viking Airport Taxi today and discover the reliable, dependable transportation services that have made us the leading MSP Airport transportation provider in the Twin Cities.
Consistency and Driver Rapport
Viking Taxi stands out for its consistency in providing regular, long-term customers with the same driver on a day-to-day basis, allowing for rapport-building and better service. This distinctiveness has earned them a loyal customer base, with one reviewer highlighting that they have used Viking Taxi for over six years and will continue to do so.
Poor Services and Unprofessional Drivers
On the other hand, numerous reviewers have shared disappointing experiences with Viking Taxi. Many have reported poor services, including delayed pickups, no-shows, and unprofessional drivers. Some have even stated that drivers have been rude and unhelpful, leading to frustration and disappointment.
Communication Breakdowns
A common issue mentioned by several reviewers is the breakdown in communication with Viking Taxi. This includes missed or ignored calls, lack of updates on estimated arrival times, and unreturned messages. One reviewer was forced to call multiple times to track their taxi's location, only to find that it had been delayed by over an hour.
Lack of Accountability
Reviews also suggest that Viking Taxi is often unaccountable for its mistakes. When issues arise, drivers or dispatchers may blame customers for not answering their phones or provide misleading information. In some cases, customers have been left stranded, forced to miss appointments, or deal with lengthy wait times.
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