Strengthen your supply chain, one connection at a time
At Avetta, we are passionate about ensuring all workers get home from their jobs safely, every single day. As a leading provider of contractor risk management solutions, we provide the foundation for clients, suppliers, contractors, workers, and vendors to forge stronger relationships, making the world a safer and more sustainable place.
Our Mission
Our mission is to build safe, sustainable, and secure connections between hiring clients and contractors, empowering them to grow their businesses, reduce risks, and improve their safety and sustainability performance. With over 130,000 businesses in over 120 countries trusting our platform, we are committed to delivering innovative solutions that drive positive change in the global supply chain.
Our Services
We offer a comprehensive range of services, including contractor onboarding, subcontractor management, worker compliance, and supplier analytics, designed to streamline third-party risk management, increase supply chain visibility, and promote sustainable practices. Our professional services, including supplier onboarding and supplier support, ensure that our clients and contractors have the support they need to succeed.
Our Expertise
With over 18 years of experience, our team of experts has developed a deep understanding of the complex challenges facing the global supply chain. We leverage our knowledge and expertise to provide innovative solutions that address the unique needs of our clients and contractors. Our expertise spans health and safety, sustainability, environmental, social, and governance (ESG) issues, business risk, and more.
Why Choose Avetta
By choosing Avetta, you can trust that you are working with a partner who is dedicated to helping you build a safer, more sustainable, and more secure supply chain. Our all-in-one contractor risk management platform is designed to help you streamline your operations, reduce risks, and improve your safety and sustainability performance.
Quality and Performance
The overall sentiment across the reviews is one of extreme dissatisfaction. Many reviewers describe Avetta as "impossible" to deal with, with issues ranging from difficulty getting in touch with customer service to the company's inability to perform its services effectively.
Customer Service
Customer service is frequently cited as a major issue, with reviewers describing experiences of being passed around call centers, receiving unhelpful responses, and encountering unresponsive representatives. One reviewer explicitly states that the company's customer service is "non-existent."
Cost and Value
The cost of Avetta's services is frequently criticized, with reviewers describing the company as "ridiculously expensive" and charging a premium for a "less than second-rate service."
Infrastructure and Technology
Some reviewers express frustration with Avetta's phone system, which reportedly sends them to a help center page instead of providing a helpful solution. Additionally, some reviewers report difficulties with the company's online tools and services, citing confusing interfaces and unhelpful responses.
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