Focused. Dedicated. Reliable. Specializing in creditors' rights.
Mason, Schilling & Mason Co., LPA (MSM) is a results-driven, client-centered law firm specializing in creditors' rights. Founded in 1973, our firm has become a preeminent resource for some of the nation's largest financial institutions and commercial entities. Our attorneys deliver consistently excellent results while maintaining superior client relationships.
Our Expertise
Our law firm practices exclusively in the area of creditors' rights, which enables us to focus on delivering exceptional results in areas impacting our clients' rights. Our expertise includes:
- Debt Collection
- Banking Law and Problem Loan Recovery
- Fair Debt Collection Practices Act (FDCPA) Defense
- Equipment Leasing
- Creditors' Rights
- Risk Management
- Litigation
- Bankruptcy
- Foreclosure
Our Commitment
At MSM, we are committed to promoting professional and ethical conduct among our attorneys, our clients, and the debtors we engage on their behalf. We believe in creating an environment of trust and integrity, which is reflected in our founder and managing partner Jon Mason's AV Preeminent Peer Review Rating by Martindale-Hubbell, the highest rating given for professionalism and ethics in the practice of law.
Our Philosophy
We believe in delivering results-driven, client-centered service. Our work ethic is unquestioned, and we go the extra step to satisfy our clients. As a dedicated law firm for creditors, we act with integrity in every case we undertake. Our attorneys are intimately involved with organizations that uphold ethics in lending and collections, ensuring that we remain at the forefront of industry best practices.
Debt Collection Practices
The reviewers express strong dissatisfaction with Mason, Shilling and Mason's debt collection practices, citing unfair and aggressive tactics.
Unfair Treatment
Reviewers feel that the company takes advantage of vulnerable individuals, pursuing debts during the pandemic when many are struggling to make ends meet. They also criticize the company for adding exorbitant interest rates and court costs to the original debt, making it even harder for people to pay.
Lack of Empathy
The reviewers express outrage over the company's lack of empathy and concern for people's financial struggles, seemingly only interested in collecting money without regard for the human impact.
Poor Communication
Some reviewers mention that the company's communication is unresponsive and unhelpful, leading to confusion and frustration.
Positive Experiences
However, a few reviewers mention that the company's representatives are polite and courteous when communicating with them, and that they are willing to compromise on payment plans.
Customer Service
The reviewers' experiences with customer service are mixed, with some citing positive interactions while others express frustration and disappointment.
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