Business Details
48 Years
experience
Emergency
services
Your Trusted Property Management Partner in Lowell, MA
Founded in 1978, Heritage Properties has established itself as a family-owned leader in real estate investment, development, and management across New England. Our commitment to putting people first drives every decision, from acquiring multi-family developments to managing over 900 units with a hands-on approach. With 45 years of local expertise, we prioritize resident satisfaction, community engagement, and investor returns through a culture of empathy, teamwork, and integrity.Our team of 30+ professionals, including certified property managers and construction experts, delivers 24/7 service while maintaining a focus on long-term relationships and regional market insights. We combine generational knowledge with innovative programs to create thriving residential communities that reflect our core values of accountability, presence, and excellence.
Services
Property Management
Real Estate Investment
Multi-Family Development
Portfolio Management
Community Development
Details
- Year established: 1978
Highlights and features
- We offer 45 years of family-owned real estate expertise in New England markets
- Our team includes certified property managers with specialized construction licenses
- We maintain 24/7 availability for resident needs across 900+ managed units
- Our people-first approach has built long-term relationships with residents and investors
- We combine generational knowledge with innovative community development programs
Associations and certifications
- IREM Certified Property Manager (CPM)
- IREM Accredited Residential Manager (ARM)
What people say
Above and beyond helpful
So kind every time
High level of care
Dedicated service
Community focus
Services
Property Management
Our hands-on property management ensures optimal community operations through dedicated on-site teams and 24/7 maintenance support. With 30+ certified professionals managing 900+ units, we combine local market expertise with standardized processes to maintain property value and resident satisfaction. Our approach integrates financial oversight, vendor coordination, and compliance management to deliver consistent returns for investors while fostering community engagement.
Real Estate Investment
We identify and structure strategic real estate investments across New England markets with a focus on long-term value creation. Our 45-year track record includes acquiring and revitalizing multi-family developments that align with demographic trends and community needs. Through rigorous market analysis and relationship-driven partnerships, we deliver high-performing assets that balance investor returns with sustainable community impact.
Multi-Family Development
Our development services create modern workforce housing solutions that blend architectural heritage with contemporary amenities. Current projects like The Emery in Lowell demonstrate our ability to transform historic sites into vibrant residential communities. We manage all aspects from permitting to construction, ensuring quality execution while maintaining our core values of local engagement and environmental responsibility.
Portfolio Management
We maximize investment performance through comprehensive portfolio oversight that includes financial analysis, risk assessment, and market positioning. Our team manages over $100M in assets across 12 sites, implementing data-driven strategies for property improvements and operational efficiencies. This holistic approach ensures sustained growth while maintaining our commitment to resident satisfaction and community stewardship.
Community Development
Our community-focused initiatives strengthen local connections through resident programs and neighborhood partnerships. From historic preservation projects to modern amenity upgrades, we create living environments that reflect community character while meeting contemporary needs. This approach has resulted in 95%+ resident retention rates and multiple municipal partnership recognitions across New England markets.
People
Brian Bush
Partner
With over 35 years in real estate, Brian Bush leads strategic initiatives at Heritage Properties. A certified property manager and licensed construction supervisor, he graduated from St. Anselm College and has guided the company's growth since 2001.
Jeff Bush
President
Third-generation leader Jeff Bush oversees daily operations after joining in 2016. With a Brown University education and real estate finance certification, he combines acquisition expertise with a background in special education to shape our people-first approach.
Mindy Diamantopoulos
Chief Operating Officer
As COO, Mindy Diamantopoulos manages all residential operations with 20+ years of property management experience. A certified CPM and C3P professional, she holds a business degree from Central Connecticut State University and leads our 30+ person team.
Chris Petersen
Vice President
Chris Petersen directs financial operations for Heritage's 900+ unit portfolio. A certified property manager with an accounting degree from St. Anselm College, he manages investor relations and financing strategies across New England markets.
Danielle Guffy
Regional Manager
Regional Manager Danielle Guffy oversees operations in three states. With a master's in public history and ARM certification, she combines academic expertise with practical property management experience to drive regional growth initiatives.
Questions
What areas do you serve?
We operate across Massachusetts, Rhode Island, and New Hampshire with primary offices in Lowell, MA.
How long have you been in business?
Heritage Properties has served New England since our founding in Lowell, MA in 1978.
What property types do you manage?
We specialize in multi-family residential communities including historic renovations and new construction projects.
Are you a family-owned business?
Yes, we're a third-generation family-owned company with leadership continuity since 1978.
How do you handle maintenance requests?
Our teams provide 24/7 maintenance support with on-site staff available for urgent needs.
Can I apply for property management positions?
We regularly post career opportunities on our website for property management and support roles.
