Local Impact, Global Connections
At JAX Logistics, we are dedicated to providing top-notch logistics solutions to companies across the globe. With over 15 years of experience in the industry, our professional team is committed to ensuring the safety and punctuality of every client's cargo. Whether you need brokerage services, heavy haul transportation, expedited shipping, or factoring, we've got you covered.
Our Services
We offer a wide range of services designed to meet the unique needs of our clients. Our brokerage services connect clients with reliable carriers to ensure efficient and safe transportation of goods. Our heavy haul services specialize in transporting oversized and heavy cargo, while our expedited shipping services guarantee timely delivery of time-sensitive goods. Additionally, our factoring services provide reliable and trustworthy financing solutions to help businesses manage their cash flow.
Our Commitment
At JAX Logistics, we are committed to delivering exceptional customer service and ensuring that every client's cargo reaches its destination safely and on time. Our dedicated team is available 24/7 to provide support and guidance throughout the logistics process. With our expertise and resources, we are able to provide customized logistics solutions that meet the unique needs of our clients.
Our Mission
Our mission is to provide exceptional logistics solutions that exceed our clients' expectations. We strive to build long-term relationships with our clients by providing personalized service, reliable transportation, and efficient logistics management. With our expertise and resources, we aim to be the leading provider of logistics solutions worldwide.
Testimonials
Don't just take our word for it! Our clients rave about our exceptional service and commitment to delivering exceptional logistics solutions. From streamlining supply chain shipments to handling expedited and time-sensitive materials, our clients trust us to handle their logistics needs with professionalism and care.
Leadership
Our team is led by Michael DeVault, Chief Operating Officer, who has over 25 years of experience in the global supply chain industry. With his expertise and leadership, we are able to provide world-class logistics solutions that meet the unique needs of our clients.
Unprofessional Behavior and Poor Service
Reviewers have shared extreme dissatisfaction with Jax Logistics LLC, citing unprofessional behavior, poor service, and dishonesty. Several reviewers have experienced long delays in transportation, with one load taking 18 days to arrive at its destination. When attempting to resolve issues, customers have been met with cussing, hanging up, and insults.
Several reviewers have reported interactions with Vern Craft, who they describe as unprofessional, dishonest, and borderline crooked. They have experienced challenges in communicating with the company, with follow-up calls and emails going unanswered. The company's response to issues has been overwhelmingly negative, with one reviewer being insulted and hung up on, while another reviewer was offered a load before being met with profanity.
Lack of Professionalism and Lack of Care
Reviewers have expressed frustration with the company's lack of professionalism and lack of care. They have reported feeling disrespected and mistreated by the company, which has damaged their reputation and made them question the company's integrity.
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