At Atlantic Transportation Group (ATG), we are dedicated to providing reliable and personalized executive, corporate, and family travel solutions in the Orlando area. With over 11 years of experience, we have built a reputation for providing exceptional customer service and a high level of professionalism.
Our Services
We offer a comprehensive range of services, including:
- Luxury Transportation: We provide top-of-the-line vehicles, including limousines, stretch limousines, stretch SUV limos, luxury vans, and Mercedes and Town cars.
- Transportation to and from Orlando International Airport, Orlando Hotels, Port Canaveral, and Orlando Attractions.
- Corporate Transportation: We provide reliable transportation solutions for business travelers, with a focus on punctuality, professionalism, and exceptional customer service.
- Group Transportation: We cater to large groups of up to 400 people, making us the perfect choice for corporate events, weddings, and other group events.
- Meet & Greet Services: Our drivers will meet you at the door, day or night, and ensure that you arrive at your destination feeling relaxed and comfortable.
- Hassle-Free Reservations: We offer 15-minute grocery stops, availability of child safety seats, and a large fleet of vehicles to accommodate our clients' needs.
Our Fleet
Our fleet of vehicles is meticulously maintained and cleaned daily, ensuring that you arrive at your destination feeling refreshed and comfortable. Our vehicles are equipped with:
- Child Safety Seats
- Grocery Stop (advance request)
- Large Fleet of Vehicles (1 to 50 passengers)
- Hassle-Free Reservations
Our Drivers
Our drivers are experienced professionals who are committed to providing exceptional customer service. They are:
- Prompt Arrivals
- Hassle-Free Reservations
- Meet & Greet Services
- Clean, Late-Model Vehicles
- Competitive Rates
Our History
Atlantic Transportation Group was founded with the intention of providing a lower-cost, quality service for customers needing transportation in the Orlando, Disney, Port Canaveral, and Central Florida areas. Over the years, we have grown to become one of the largest and most reputable transportation companies in the region.
Why Choose Us?
At Atlantic Transportation Group, we pride ourselves on our commitment to providing exceptional customer service and a high level of professionalism. We are dedicated to making your journey from Orlando airport to hotel easy, comfortable, and affordable.
Poor Customer Service and Transportation Issues
The majority of the reviews express dissatisfaction with the company's customer service and transportation services. Many reviewers experienced delays, rudeness from drivers, and unaccommodating staff.
Late Arrivals and Lack of Communication
Several reviewers mentioned that their pickups were late, with wait times ranging from 15 minutes to over 30 minutes. Some drivers did not answer calls or responded unhelpfully, causing frustration and anxiety for passengers who had tight schedules to keep.
Miscommunication and Confusion
There were instances of miscommunication between the company and customers, leading to confusion about pickup times and schedules. In some cases, the company's staff were unhelpful and dismissive, refusing to accommodate changes or provide clear information.
Unprofessional Behavior
One reviewer described the company's response to a negative review as unprofessional and argumentative, which further damaged their reputation.
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