Empowering Seniors to Live Life to the Fullest
At Human Touch Home Health Care, we are dedicated to providing exceptional medical and non-medical services to individuals of all ages, helping them to manage their health and stay at home. For over 20 years, our family of companies has been committed to delivering high-quality care with compassion and respect to each person. We believe that every individual deserves the best possible care, and we strive to exceed their expectations in every way.
Our Mission
Our mission is to provide friendly, professional quality care to empower individuals to live longer, happier, and healthier lives. We achieve this by offering a comprehensive range of medical and non-medical services, tailored to meet the unique needs of each patient. Our experienced and compassionate team of healthcare professionals, social workers, and therapists work together to deliver care that is both effective and compassionate.
Our Services
At Human Touch Home Health Care, we offer a wide range of medical services, including:
- Medical Home health care, which is medical in nature and prescribed by a physician and administered by a nurse, home health aide, certified nurse assistant, licensed vocational nurse, or doctor.
- Therapy services, including speech, occupational, and physical therapies, designed to help individuals regain mobility and independence.
- Social work services, which provide support and guidance to help individuals navigate the healthcare system and recover from illness or injury.
- Non-medical services, which provide valuable social interaction, help with household chores, and assistance with activities of daily living.
We understand that each patient has unique needs, and we tailor our services to meet those needs. Whether it's providing medical care, therapy, or social support, we are here to help individuals of all ages live their best lives.
Locations
We have locations across Colorado and California, including:
- Colorado Springs: 1160 Lake Plaza Drive #100, Colorado Springs, CO. 80906
- Denver: 8973 East Kenyon Ave. #200, Denver, CO. 80237
- Grand Junction: 2478 Patterson Rd. #10, Grand Junction, CO. 81505
- Pueblo: 1008 W. Abriendo Ave., Pueblo, CO. 81004
- Thornton: 51 West 84th Ave. #411, Thornton, CO. 80260
- Lancaster, CA: 1122 W Ave L12 Suite 103, Lancaster, CA. 93534
- Manhattan Beach, CA: 3629 N Sepulveda Blvd, Ste. 101, Manhattan Beach, CA 90266
- Palliative and Hospice Care, Manhattan Beach, CA: 3629 N Sepulveda Blvd, Ste. 102, Manhattan Beach, CA 90266
Contact Us
We are here to help you, and we welcome your questions about our services or specific requests. Whether you're seeking medical care, therapy, or social support, we're here to provide the highest quality care and support.
Overview
The reviews for Human Touch Healthcare are overwhelmingly negative, with many users expressing frustration, disappointment, and even anger with the company's services. Common issues include poor communication, unprofessional behavior, and a general lack of care for clients.
Company Issues
Communication Breakdown
Several reviewers mentioned difficulties in getting in touch with the company, with some saying they were unable to reach employees or received no response to their inquiries.
Unprofessional Behavior
Multiple reviewers complained about therapists or aides showing up late, not wearing masks, using mobile phones during work, and being generally unprofessional.
Inconsistent Services
Reviewers also mentioned inconsistent services, including home care workers failing to show up or being late, and physical therapists canceling appointments without notice.
Rude Staff
Some reviewers shared negative experiences with specific staff members, including one therapist who was described as "rude and impatient."
Poor Service Quality
Reviewers lamented the poor quality of services received, including an OT who only spent five minutes in a patient's home before determining they didn't need occupational therapy.
Disorganization
Customers expressed frustration with the company's disorganization, such as being given incorrect start times or having appointments cancelled without notice.
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