Capturing Life's Moments, One Smile at a Time
At Promotional Photographers, we've been in the business of capturing life's precious moments for over three decades. Founded in 1990, we've grown from a small mobile family portrait studio in Los Angeles to a leading photography company serving California, Arizona, and Nevada. Our mission is to provide our customers with creative and unique products and finishes at an affordable price.
Our Services
We offer a wide range of photography services to cater to various occasions and events. Our expertise includes:
- Family Portrait Studios: We set up mobile studios within grocery stores, retail outlets, and other locations to create a unique and memorable experience for families.
- Corporate Events: We provide photography services at corporate parties, music festivals, concerts, store grand openings, and golf tournaments.
- Preschools and Daycares: We specialize in antique-style photography, capturing the innocence and joy of childhood.
- Special Events: We cover a wide range of events, including daycares, preschools, music festivals, concerts, store grand openings, and golf tournaments.
Our Expertise
Our team of skilled photographers, marketing representatives, and portrait consultants are dedicated to providing exceptional customer service and creating unforgettable memories. Our photographers are trained to capture a minimum of five distinctive poses from each customer, ensuring a diverse range of options for our customers.
Partnering with Us
We've established long-term business relationships with several grocery store chains, retail stores, and schools. We've also partnered with nationally recognized Portraits International to expand our services globally.
Company History
Our journey began in 1990 when we started as a small mobile family portrait studio in Los Angeles. Over the years, we've expanded our services to cover various events and occasions. In 1998, we entered into a licensing agreement and affiliation with Portraits International, and in 2007, we started providing services at daycares and preschools. Our specialized antique-style photography has become a hallmark of our services.
Poor Customer Experience
The reviewers had a dreadful experience with the company, citing unprofessional behavior, poor communication, and disappointing service.
Late and Unreliable
Several reviewers complained about the company's unreliability and tardiness. One reviewer had to wait 45 minutes for an employee to arrive, only to be told that one of their children's photos was not printed. Another reviewer was unable to pick up their photos on the scheduled day and struggled to get in touch with the company to reschedule.
Rude and Unhelpful Employees
Multiple reviewers encountered rude and unhelpful employees. One reviewer was blown off when they asked about scheduling a family photo shoot, and another reviewer was not provided with a business card or any other contact information. The employees' attitudes were deemed unprofessional and dismissive.
Lack of Responsiveness
The company's responsiveness was a significant concern for many reviewers. Several reviewers struggled to get in touch with the company to resolve issues or schedule appointments, and their calls and inquiries were often ignored.
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