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MyCity Transportation is a premier minority and DBE/ACDBE/MBE/SBE certified Prime and Subcontractor, established in 2006. Our company has earned a reputation for delivering exceptional services in transportation, transit management, and customer satisfaction. With over 450 daily transportation hours, we operate call centers and airport operations across the United States. Our commitment to safety, customer satisfaction, and innovation sets us apart from others in the industry.
Our Values
At MyCity Transportation, we prioritize safety, customer service, and innovation. Our safety protocols are highly recognized, and our training programs are conducted by industry experts. We strive to deliver exceptional customer service, exceeding expectations through feedback and extensive employee training. We foster a culture of continuous improvement, ensuring our services meet the highest standards.
Services
We offer a range of services, including:
- Driver Training: Our comprehensive driver training programs ensure our drivers and operators are equipped to provide exceptional customer service and ensure safety on the road.
- Transportation Operations: We manage transportation operations, including transit management, airport operations, and tram services.
- Call Center Operations: Our call centers provide 24/7 customer support, assisting passengers with flight times, delays, directions, and other essential information.
- Maintenance & Fueling Operations: Our team manages maintenance and fueling operations, ensuring the reliability and efficiency of our fleets.
Careers
Join the MyCity Transportation team as a driver, customer service representative, general manager, office assistant, mechanic, or dispatch coordinator. We promote from within, offering career progression and opportunities for advancement. Our company culture encourages growth and development, empowering employees to excel in their roles.
Awards and Certifications
MyCity Transportation holds the following certifications: DBE, ACDBE, MBE, and SBE. We have also earned recognition for our commitment to safety and customer service.
Divisions
We operate divisions across the United States, including Florida, Atlanta, Greensboro, Indiana, Dallas, Cleveland, and Kentucky. Each division is dedicated to providing exceptional service, training, and operations management to ensure the smooth execution of transportation services.
Conclusion
At MyCity Transportation, we strive to deliver exceptional services, prioritize customer satisfaction, and maintain a commitment to safety and innovation. We invite you to explore our services, learn about our divisions, and discover the opportunities that await you as part of our team.
Negative Reviews
The reviewers have expressed strong disappointment and frustration with the company's hiring process and lack of communication.
Lack of Response
Multiple reviewers have mentioned that they were not contacted by the company after submitting their application or completing required documentation. Cortier Clarke states that despite sending a text message to confirm completion of documentation, they did not receive any response, not even an acknowledgement.
Unprofessional Behavior
S. Patterson-Carter alleges that the company prioritizes their own interests over those of the applicant. They claim that the company advertises open positions, only to leave applicants in limbo for weeks, without any updates or communication.
Unreliable Hiring Process
The reviews highlight the unreliability of the hiring process, with S. Patterson-Carter sharing their experience of being ghosted despite having turned down other job opportunities in anticipation of this one. The reviewer suspects that the company's priorities are not aligned with the well-being of its employees.
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