Discover How to Travel Smart and Get 50% off Fares with AirConcierge!
AirConcierge is a full-service travel agency specializing in offering discounted airline tickets, group travel arrangements, complex flight bookings, affordable hotel bookings, car rentals, transfers, and other travel-related services. We focus on providing our clients with 24/7 live support over the phone before, during, and after the booking process.
Our Services
At AirConcierge, we understand that planning a trip can be overwhelming, which is why we offer personalized concierge services to make your travel planning experience seamless and stress-free. Our team of experts will work with you to create customized itineraries, answer all your questions, and do all the legwork for you. We have partnered with over 95 airlines worldwide to bring you the best deals on airfare, and our experts are available 24/7 to assist you.
Our Story
Our company was founded on the principle of providing exceptional customer service and unbeatable prices. With over 10 years of experience in the travel industry, we have built a reputation for excellence and reliability. We have grown exponentially over the years, and today we are one of the largest airline consolidators in the US, with over 850 experts worldwide and 120,000 tickets sold monthly.
How We Can Help You
At AirConcierge, we can help you save up to 50% on airfare, provide you with personalized concierge services, and offer customized itineraries tailored to your needs. Our team of experts will work with you to find the best deals on flights, hotels, car rentals, and other travel arrangements. We are committed to providing you with an unparalleled level of service and support to make your travel experience unforgettable.
Terrible Experiences with Air Concierge
Poor Customer Service and Unreliable Bookings
The majority of reviewers had horrific experiences with Air Concierge, citing poor customer service, unreliable bookings, and unresponsive communication.
Unkept Properties and Refund Issues
Renters reported arriving at properties in disarray, with moldy food in the fridge, unmade beds, and filthy bathrooms. When requesting refunds or assistance, Air Concierge became unresponsive, ignoring requests and leaving renters stranded.
Last-Minute Cancellations and Incompetence
Some reviewers experienced last-minute cancellations of their vacation homes, leaving them scrambling to find alternative accommodations. Others reported a complete lack of empathy and incompetence in handling customer issues.
Disastrous Customer Service
Air Concierge's customer service was repeatedly criticized for being unhelpful, unresponsive, and even deceitful. Reviewers reported being ghosted, ignored, or misled, leading to missed flights, lost time, and financial losses.
A Single Positive Aspect
One reviewer praised the sales team for being helpful and nice, but this was vastly outweighed by the numerous negative experiences with customer service and support.
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