At Waterstone Mortgage, we understand that purchasing a home is often the largest investment you'll make in your lifetime. That's why our team of experienced professionals is dedicated to delivering exceptional mortgage experiences to our customers. We're committed to providing unparalleled customer service, competitive interest rates, and a wide range of mortgage products tailored to fit your unique needs.
Our Commitment to Excellence
Our team is comprised of knowledgeable and efficient loan originators who are passionate about helping individuals and families achieve their dream of homeownership. We take pride in our ability to simplify the mortgage process, making it easier for you to understand and navigate the complexities of financing your home. Our commitment to excellence is reflected in our customer-centric approach, where we prioritize building long-term relationships and providing personalized service to every client.
Our Services
We offer a comprehensive range of mortgage services, including purchase and refinance loans, construction loans, and renovation loans. Our loan programs are designed to cater to a diverse range of customers, from first-time homebuyers to seasoned homeowners. Whether you're looking to purchase a new home, refinance an existing mortgage, or tap into your home's equity, we have the expertise and resources to guide you every step of the way.
Tools and Resources
We're dedicated to empowering our customers with the knowledge and tools they need to make informed decisions about their mortgage. Our website features a range of interactive tools and calculators, including mortgage payment calculators, amortization schedules, and refinance calculators. We also provide access to our Loan Decision Tool, which helps you explore various mortgage products and programs that fit your unique situation.
Testimonials
Don't just take our word for it! Our customers rave about our exceptional service, competitive rates, and personalized approach. Here's what some of our satisfied clients have to say:
- "Waterstone Mortgage made our home buying process smooth, convenient, and personal. We really appreciated their prompt and thorough response to all of our many questions." - Nicole L.
- "As a Realtor, I have had a lot of experience working with different lenders. Waterstone Mortgage exceeded my expectations and was far better than any other experience I've had." - Mary Jo D.
- "Waterstone Mortgage provided absolutely great service throughout our home buying process. Being first-time homebuyers, it was an intimidating process, and finding a dependable and honest lender is hard. They provided us the best possible rates and educated us every step of the way." - Nabeel A.
Join the Waterstone Mortgage Family
If you're looking for a mortgage lender that truly cares about your success, look no further than Waterstone Mortgage. Our team is dedicated to helping you achieve your dream of homeownership. Contact us today to learn more about our mortgage services and to find a loan originator near you.
Mortgage Experiences with Waterstone
Mixed Reviews on Service and Reliability
Customers have shared varying experiences with Waterstone's mortgage services. While some have praised their brokers and the overall process, others have expressed disappointment and frustration.
Issues with Account Transfers and Communication
One customer, Grace G., had a negative experience when Waterstone sold her mortgage account to another company with a poor reputation. She also mentioned that her inquiries were ignored, and she was notified of a significant rate increase. This experience has led her to advise others against using Waterstone.
Positive Experiences with Brokers and Covid-Safe Practices
On the other hand, customers have praised the services of brokers like Jason, who provided excellent guidance and support throughout the mortgage process. Howie K. appreciated the Covid-safe practices in place during their refinancing experience, and Joan H. was impressed with the patient and knowledgeable assistance from Jason and his team. Molly F. also appreciated the competitive origination fee and Jason's exceptional service.
Be the first to review Waterstone Mortgage.
Write a Review
