Johnson Locksmith, a family-owned and operated business, has been dedicated to providing top-quality security solutions to the North Shore community for over 75 years. Our story began in 1927, when the original Evanston Lock Shop was established as a one-person operation located in a garage behind the old Marshall Field building. In 1944, the Johnson family took over the business, and since then, four generations of the Johnson family have worked tirelessly to meet the security needs of local residents and businesses.
Over the years, we have continuously expanded our services to cater to the evolving security requirements of our customers. Today, we are a fully licensed, bonded, and insured business, offering a comprehensive range of lock installation, lockout services, and lock repair solutions. Our commitment to excellence and customer satisfaction has enabled us to maintain our position as one of the most trusted locksmith services in the region.
Our team of skilled technicians and dedicated staff members are equipped with the latest knowledge and tools to handle any security-related task efficiently. Whether you need to install a new entry mortise lock, rekey your existing locks, or get locked out of your home or office, we are just a phone call away. Our fleet of service vehicles is always ready to reach you promptly and provide you with the best possible solutions to your security needs.
Our Services
At Johnson Locksmith, we understand the importance of securing your home or business. That's why we offer a wide range of services designed to meet your unique security requirements. Here are some of the services we provide:
- Lock Installation: We specialize in installing new entry mortise locks in place of old hardware. Our inventory includes locks from renowned brands such as Arrow, Baldwin, LCN, Schlage, Detex, and CX-5 High Security locks. We also offer decorative hardware installation and electronic combination entry systems to give you control over who enters your home or business.
- Lockout Service: Our team is available 24/7 to help you regain access to your home or office. We are licensed, bonded, and insured, and we have operated continuously in the same location since 1952.
- Lock Repair: Our skilled technicians are equipped to service and install commercial and residential hardware. Whether you need to rekey and repair locks, install deadbolts, or repair master key systems, exit hardware, or door closers, we have the expertise and resources to handle the job efficiently.
- High Security Key Systems: We offer restricted key systems, high security key systems, and keyless entry systems designed to give you control over who enters your home or business. Our inventory includes keys made and copied, and we can duplicate keys for home, office, and some automobiles.
Our Location and Hours of Operation
Our store is conveniently located in downtown Evanston, with a free parking lot available for our customers. Our hours of operation are Monday through Friday, 9:00am to 5:00pm. If you have any questions or need a quote, please feel free to contact us at 847 475 3343 or send us an email.
Thank You for Choosing Johnson Locksmith
At Johnson Locksmith, we appreciate your trust in us and look forward to continuing to serve the North Shore community with the highest level of professionalism and dedication. Thank you for choosing us as your preferred security solution provider.
Excellent Customer Service and Quality Work
The majority of reviewers praised Johnson's Locksmith for their excellent customer service, professionalism, and quality work. Many reviewers appreciated the prompt and efficient service, with some even noting that the locksmiths went above and beyond to troubleshoot issues over the phone. Several reviewers praised the friendly and helpful staff, with some mentioning specific employees who provided exceptional service.
Positive Experiences with Lock Repairs and Key Making
Many reviewers had positive experiences with lock repairs and key making. Some reviewers mentioned that Johnson's Locksmith was able to make keys that other locksmiths couldn't, and that their work was of high quality. Others praised the prompt and efficient service, with some even noting that the locksmiths were able to complete the work in a matter of minutes.
Negative Experiences with Customer Service and Work Quality
However, not all reviewers had positive experiences. Some reviewers had negative experiences with customer service, citing rudeness and unhelpfulness. One reviewer had a poor experience with a locksmith who installed a door knob that didn't work properly, and the reviewer was unhappy with the response when they brought it to the locksmith's attention.

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