At Blair's Auto Care, we're a family-owned and operated total care car facility that's been serving the Essex community for nearly 75 years. Our team of ASE certified technicians is dedicated to providing quick, affordable, and reliable auto maintenance and repair services to get you back on the road safely and efficiently.
Our Story
Our story began in 2003 when our owner, Martin (Mark) Blair, a factory-trained Master Technician with 17 years of experience, opened the doors to Blair's Auto Care. With a passion for taking things apart and reassembling them since childhood, Mark's dream was to create a state-of-the-art facility that could cater to all automotive needs. Today, we're proud to be a Proud Member of the BBB with an A+ Rating, and our location has been serving the Essex community since 1946.
Our Services
At Blair's Auto Care, we offer a wide range of services to cater to all your automotive needs. From routine maintenance such as oil changes, tune-ups, and brake service to complex repairs like engine replacements, transmission repairs, and custom fabrications, we've got you covered. Our state-of-the-art facility is equipped with the latest diagnostic equipment, and our team is trained to work on most American and foreign vehicles, including light trucks.
What Sets Us Apart
What sets us apart is our commitment to providing exceptional customer service and our passion for delivering top-notch workmanship. Our team is dedicated to making every attempt to save you money and time while ensuring your safety on the road. We also offer a local shuttle service for your convenience, so you can leave your vehicle with us and we'll take you home or to work.
Our Mission
Our mission is to be the go-to auto repair shop in Essex, providing reliable, efficient, and affordable services that exceed our customers' expectations. We strive to build long-term relationships with our customers, and we're dedicated to making you feel like part of our family.
Overall Impression
The reviews of Blair's Auto Care are overwhelmingly positive, with customers praising the business for its honesty, professionalism, and excellent customer service.
Positive Aspects
- Friendly and accommodating staff, particularly Lisa at the front desk
- Quick and efficient service, with many customers praising the speed at which their vehicles were repaired
- Honest and transparent communication about the repair process and costs
- Clean and well-maintained shop
- Fair and competitive pricing
- Personalized service and attention to detail
- Trustworthy and reliable mechanics
Negative Aspects
- One customer had a negative experience, citing that every time they left the shop, something else was wrong with their car and that their concerns were ignored.
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