Business Details
25 Years
experience
Your Trusted Fireplace & Stove Experts in Western New York
Founded in 2001, we have dedicated ourselves to providing Western New Yorkers with the largest selection of fireplaces, stoves, and inserts. Our team of factory-trained professionals specializes in sales, installations, and maintenance, serving the region from two showrooms in Holland and Lockport, New York. With over two decades of experience, we pride ourselves on tackling complex projects that other companies cannot or will not handle, ensuring every client receives personalized service and expert craftsmanship.Our commitment to quality extends to offering top-tier brands like Lopi, American Hearth, and Fireplace Xtrodinair, alongside comprehensive maintenance and safety inspection services. We prioritize customer satisfaction by maintaining full in-house control of all projects, from initial consultation to final installation, guaranteeing professional results tailored to each client's unique needs.
Services
Gas Fireplaces
Wood Fireplaces
Electric Fireplaces
Custom Fireplaces
Gas Inserts
Wood Inserts
Pellet Inserts
Chimney Cleaning
Safety Inspections
Outdoor Fireplaces
Details
- Year established: 2001
Highlights and features
- We have over 40 years of combined experience in fireplace sales, installations, and service.
- Our team is fully trained, certified, and insured for all projects.
- We handle complex installations that other companies cannot or will not attempt.
- We offer Western New York's largest selection of fireplaces and heating solutions.
- Factory-trained technicians provide detailed safety inspections and maintenance.
What people say
Friendly and professional
Great selection
Pleasure to do business
Expert installation
Timely service
Services
Gas Fireplace Installation
Our gas fireplace installations combine modern efficiency with timeless aesthetics, offering instant heat and ambiance without wood-burning hassles. We provide expert consultations to select the ideal unit for your space, ensuring proper venting and compliance with safety standards. Clients benefit from remote-controlled operation, thermostat integration, and low-maintenance performance that enhances home comfort.
Chimney Maintenance
Professional chimney cleaning and inspection services prevent fire hazards and carbon monoxide risks while extending system longevity. Our certified technicians use advanced camera systems to identify structural issues, performing necessary repairs to flashing, liners, or masonry. Regular maintenance ensures optimal airflow and combustion efficiency for all fireplace types.
Custom Fireplace Design
We create bespoke fireplace solutions tailored to individual architectural styles and heating requirements. From natural stone surrounds to modern minimalist designs, our team collaborates with clients to integrate functional heating elements with aesthetic enhancements. Services include mantel selection, hearth board installation, and surround customization for both indoor and outdoor spaces.
Pellet Stove Installation
Pellet stove installations provide eco-friendly heating using compressed wood waste fuel. Our technicians handle venting requirements and placement optimization to maximize heat distribution. Clients receive comprehensive operation training and maintenance guidance for reliable winter performance with minimal environmental impact.
Outdoor Living Solutions
We design and install complete outdoor heating systems including fire pits, gas torches, and patio fire tables. Our solutions extend usable outdoor seasons by creating warm, inviting spaces for entertainment. Services include custom layout planning, propane system integration, and selection of contemporary or traditional decorative elements.
People
Keith
Owner
With over two decades of industry leadership, Keith oversees operations and strategic direction for both Countryside and All-Ways Warm locations.
David
Service Manager and Sales
David coordinates technical services while providing expert sales guidance, combining operational oversight with customer service excellence since 2010.
Shannon
Manager
Shannon leads daily operations with focus on client relations and team coordination, ensuring seamless project execution across both showroom locations.
Lenny
Sales
As senior sales consultant, Lenny specializes in matching client needs with appropriate heating solutions through personalized consultations and product demonstrations.
Jesse
Installation Technician
Jesse leads installation teams with expertise in complex fireplace and stove placements, ensuring precise execution of challenging projects requiring specialized maneuvering.
Questions
Do you offer installation services for all fireplace types?
Yes, our certified technicians install gas, wood, pellet, and electric fireplaces, inserts, and stoves with full project management from start to finish.
What maintenance services do you provide?
We offer annual chimney cleanings, safety inspections, component repairs, and preventative maintenance for all fireplace and stove types using factory-trained methods.
Can you help design a custom fireplace?
Our design team creates bespoke solutions with various materials, fuel types, and aesthetic options to match your home's architecture and personal style.
Do you service outdoor heating equipment?
Yes, we install and maintain outdoor fireplaces, fire pits, gas torches, and heating tables for residential and commercial outdoor living spaces.
What areas do you serve?
We primarily serve Western New York including Buffalo, Clarence, Holland, and Lockport, with delivery and installation available throughout the region.
Are financing options available?
Currently we don't offer in-house financing, but we accept major credit cards and can provide documentation for third-party financing arrangements.
