Business Details
30 Years
experience
Emergency
services
Your Trusted Partner for IT Support Solutions
Founded in 1996, Computer Geeks has established itself as a trusted provider of comprehensive IT support solutions for businesses and individuals nationwide. With over 25 years of experience, our team of certified technicians delivers rapid response times, guaranteed availability within 24 hours, and personalized service tailored to each client's unique needs. We specialize in business IT support, network security, workstation repair, and managed services, serving diverse industries including law firms, dental practices, and restaurants.Our commitment to excellence is demonstrated through our 24/7 service availability, nationwide reach, and customer-centric approach that prioritizes transparency, reliability, and technical expertise. With headquarters in Boston and service locations across the United States, we combine local responsiveness with national resources to minimize downtime and maximize productivity for our clients.
Services
IT Support
Network Security
Workstation Repair
Managed Services
Virus Removal
Business Networking
Firewall Installation
Data Backup
Server Support
Remote Access
Details
- Year established: 1996
Highlights and features
- We offer guaranteed 24-hour service availability for urgent IT issues
- Our nationwide network serves businesses in all 50 states
- Certified technicians with expertise in specialized industries
- We provide both on-site and remote service options
- Our team maintains 35+ years of combined IT experience
What people say
Prompt, courteous and professional
Eliminated computer-related downtime
Diagnosed problem correctly
Same day service available
Competence and professionalism
Services
IT Support
Our comprehensive IT support services keep businesses running smoothly with certified technicians available 24/7 for urgent issues. We handle everything from network configuration to software troubleshooting, ensuring minimal downtime for law firms, dental practices, and restaurants. Our nationwide team provides both on-site and remote solutions tailored to each client's specific technology infrastructure and industry requirements.
Network Security
We implement robust network security solutions including firewall installation, intrusion prevention, and data protection for businesses of all sizes. Our experts configure both hardware and software firewalls while implementing web filtering solutions to prevent malware infections. With 35+ years of combined experience, we help organizations maintain HIPAA compliance and protect sensitive customer data from cyber threats.
Workstation Repair
Our rapid-response workstation repair service addresses hardware failures, software issues, and performance optimization for business computers. Technicians carry common replacement parts and can resolve problems on-site within 24 hours. We handle simultaneous repairs across multiple networked devices, minimizing productivity loss while implementing preventive measures against future issues.
Managed Services
Our proactive managed services include 24/7 network monitoring, server patch management, and automated backups to prevent system failures. We provide continuous IT infrastructure oversight with predictive maintenance that identifies potential problems before they cause downtime. This comprehensive approach includes hardware monitoring, software updates, and security protocol enforcement across entire business networks.
Virus Removal
We specialize in complete virus and spyware removal with protective measures to prevent future infections. Our technicians eliminate malicious software while preserving critical business data, then implement enterprise-grade antivirus solutions. We also provide staff training on safe browsing practices and email security protocols to maintain protected computing environments across all networked devices.
People
Damien Moye
President
President with expertise in IT and business development. Holds English Media Studies degree from High Point University and studied journalism at Emerson College. Translates technical concepts into accessible language for clients.
Caitlin Sasser
Office Manager
Office Manager with five years of experience managing daily operations. Known for her cheerful communication style and organizational skills. Coordinates service scheduling and client interactions while managing administrative functions for the Boston headquarters.
Andrew Lewis
IT Director
IT Director with 35+ years of experience in enterprise IT management. Joined company at founding after working with Intel and government contracting. Oversees technical operations and maintains international expertise through extensive professional travel and industry engagement.
Derrick J. McCluskey
Legal Counsel
Attorney with 20+ years of legal experience providing counsel to the company for a decade. Specializes in technology law and regulatory compliance. Instrumental in developing specialized IT support services for law firms across New England.
Questions
What IT services do you offer for law firms?
We provide specialized legal IT support including HIPAA-compliant systems, document management solutions, and 24/7 emergency service for law offices nationwide.
Do you offer nationwide service?
Yes, we provide IT support services across all 50 states with local technicians available in major metropolitan areas.
What are your emergency service hours?
We offer 24/7 emergency IT support with guaranteed service within 24 hours of your call for urgent business needs.
How quickly can you respond to service requests?
Our technicians typically respond within hours of your call, with same-day service available for urgent business computer issues.
What payment options do you accept?
We accept major credit cards and business payment arrangements. Contact our office for specific billing inquiries.
Do you provide remote IT support?
Yes, we offer remote access solutions for many IT issues, with pricing starting at $125 per hour for business clients.
