Business Details
27 Years
experience
Your Trusted Partner for Stove, Hot Tub & HVAC Solutions
We are the Stove, Hot Tub, and Mini-split professionals of the Columbia Gorge, proudly serving Hood River, Oregon for 24 years. Our team has completed over 8,000 installations and 73,000 feet of gas line, establishing ourselves as a trusted name in the industry. As a family-owned business, we prioritize exceptional customer service, quality products, and personalized solutions tailored to each client's needs. Our expertise spans fireplace installations, energy-efficient mini-split systems, and premium hot tub sales and service.We are certified Mitsubishi Diamond Dealers and the only authorized Arctic Spas dealer in the Columbia Gorge. With a showroom featuring nearly 50 stoves and fireplaces, we combine technical proficiency with a commitment to community, supporting local initiatives like the Fish Food Bank and youth sports programs. Our core values of care, collaboration, and innovation drive every interaction, ensuring clients receive reliable, long-term solutions for their homes.
Services
Mini-split Repair
Hot Tub Repair
Stove Repair
Chimney Cleanings
Water Testing
Fireplace Installations
Gas Line Services
Spa Maintenance
Details
- Year established: 1999
Highlights and features
- We are the only authorized Arctic Spas dealer in the Columbia Gorge
- All tubs are North American-made with strong warranties
- In-house installation and dedicated service department
- Free lifetime water testing for hot tub owners
- Certified Mitsubishi Diamond Dealer with specialized HVAC expertise
What people say
Outstanding customer service
Prompt professional installations
Expert product knowledge
Lifetime water testing
Competitive pricing
Services
Mini-split Installation
We specialize in Mitsubishi mini-split heat pump installations, providing energy-efficient heating and cooling solutions. Our certified technicians ensure proper system sizing and integration with existing fireplaces or stoves. With 24 years of experience in the Columbia Gorge climate, we deliver systems that reduce energy costs while maintaining comfort. Our in-house installation team guarantees professional setup and removal of old units.
Hot Tub Repair
Our factory-trained technicians repair Arctic Spas and Clearwater Spas units with factory-backed parts and warranties. We prioritize troubleshooting common issues like battery failures and filter maintenance before complex repairs. For local customers within 45 miles, we offer on-site service; remote clients receive detailed parts guidance. We also provide lifetime water testing to maintain optimal spa chemistry.
Chimney Cleaning
Professional chimney cleaning services prevent dangerous creosote buildup in wood-burning systems. Our technicians handle both traditional and modern inserts, using roof or interior access as needed. We offer seasonal discounts for cleanings between May and August when paid with cash or check. Regular maintenance extends system lifespan and ensures safe operation during peak usage months.
Stove Installation
We install wood, gas, and pellet stoves from premium brands like Jotul and Hearthstone. Our 2,000 sq ft showroom displays 50+ models, including eco-friendly options. The team handles complete installations including venting systems, with expertise in retrofitting older homes. Custom concrete hearths and mantles are available to match home aesthetics while ensuring code compliance and safety standards.
Fireplace Repair
Our repair services cover gas inserts, wood-burning fireplaces, and electric units. We diagnose issues through detailed service forms and photo submissions to expedite repairs. Common fixes include thermostat battery replacements, gas line checks, and component replacements. We maintain inventory of critical parts for Arctic Spas and Mitsubishi systems to minimize service delays for local customers.
People
Chris
Owner
With 24 years in the fireplace industry, Chris co-founded True Gorge Stoves & Spas to bring quality heating solutions to the Columbia Gorge. He oversees installations and service operations, combining technical expertise with personalized customer care. A dedicated family man, he prioritizes community involvement through local sponsorships.
Andrea
Owner
As co-owner, Andrea manages business operations and client relations. She helped transition the family from city life to Hood River 15 years ago, aligning business values with community needs. Her leadership focuses on maintaining the company's core values of trust and innovation.
Questions
What areas do you service?
We primarily serve the Columbia Gorge region including Hood River, Parkdale, and Stevenson, with limited service up to 45 miles from Hood River.
Do you offer emergency repairs?
We prioritize scheduled service but address urgent heating issues during regular business hours. Preventative maintenance reduces emergency situations.
What hot tub brands do you carry?
We are authorized dealers for Arctic Spas and Clearwater Spas, offering North American-made units with comprehensive warranties.
Are your technicians certified?
Yes, we are certified Mitsubishi Diamond Dealers with factory-trained technicians for all products we sell.
Do you install gas lines?
Yes, we handle complete gas line installations and connections for fireplaces, stoves, and heating systems.
What payment methods are accepted?
We accept cash, check, and major credit cards for all products and services at our Hood River location.
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