Transforming Backyards One Pool at a Time
About Us
Genesis Pool Service proudly stands as a trusted partner for Katy, TX residents in all their pool-related needs. With over 16 years of experience and a highly skilled team, we are dedicated to providing exceptional pool care, keeping your oasis clean, functional, and enjoyable.
Pool Cleaning
Maintaining crystal-clear water is just a call away. Our meticulous pool cleaners use advanced equipment to remove debris, balance chemistry, and restore your pool to its sparkling glory.
Pool Maintenance
Beyond cleaning, we offer comprehensive pool maintenance plans to ensure optimal performance and safety. Our skilled technicians will visit your home regularly to address any issues, keep equipment running smoothly, and ensure your pool remains pristine throughout the year.
Pool Remodeling
Transform your backyard with our expert pool remodeling services. From complete resurfacing and tile replacement to custom renovations, we bring your vision to life. Our goal is to create a space that reflects your unique style and enhances your outdoor living experience.
Pool Filter Cleaning & Repair
A healthy pool starts with a healthy filter. We offer professional filter cleaning and repair services to ensure optimal water circulation and filtration. Leave the technicalities to us and relax, knowing your pool is in good hands.
More Than Just Cleaning
At Genesis Pool Service, we go beyond just cleaning and maintaining your pool. We also provide expert advice on pool safety, chemical balancing, and equipment repair. Our team is happy to answer your questions and guide you in taking proper care of your aquatic oasis.
Our Commitment
Our promise is to deliver exceptional customer service, reliable maintenance, and top-notch expertise. We treat your pool as if it were our own, ensuring meticulous attention to detail and personalized care. With Genesis Pool Service, you can rest assured your pool is in safe hands.
Overall Experience
The majority of customers have had a positive experience with Genesis Pool Service, praising the company's professionalism, responsiveness, punctuality, quality, and value. Many customers have noted that the staff is friendly, trustworthy, and reliable, and that they do an excellent job with weekly pool maintenance and additional services such as pool filter pump upgrades.
Positive Aspects
- Professionalism: Many customers have praised the company's professionalism, noting that the staff is trustworthy, reliable, and does an excellent job.
- Responsiveness: Customers have appreciated the company's quick response to inquiries and issues.
- Punctuality: The company has been praised for being on time for weekly appointments and completing work in a timely manner.
- Quality: The quality of the service has been consistently high, with many customers noting that their pools are always clean and well-maintained.
- Value: Customers have appreciated the fair pricing and value for the service provided.
Negative Experiences
However, a few customers have had negative experiences with Genesis Pool Service. Some have reported issues with the company's reliability, quality of work, and professionalism.
- Reliability: A few customers have reported issues with the company's reliability, noting that they did not show up for scheduled appointments or did not complete work as promised.
- Quality of Work: Some customers have reported issues with the quality of work, noting that their pools were not properly cleaned or maintained.
- Professionalism: A few customers have reported issues with the company's professionalism, noting that the staff was unresponsive, unhelpful, or even dishonest.
Be the first to review Genesis Pool Service.
Write a Review
