Business Details
30 Years
experience
Emergency
services
24/7 Emergency Damage Restoration Services in Monroe, LA
SERVPRO of Monroe/West Monroe has been serving Louisiana communities since 1996, providing comprehensive disaster recovery solutions. Owned by Don Legg and Ed Aydlett, our team combines 27 years of engineering expertise with specialized remediation training to address water, fire, and mold damage. With 75 full-time employees and a GSA Federal Supply Schedule contract, we mobilize rapidly for local emergencies and nationwide large-loss incidents. Our franchise ranks in the top ten nationally, offering 24/7 response with state-of-the-art equipment.We maintain partnerships with government agencies and insurance providers while delivering personalized service to residential and commercial clients. Our leadership team holds advanced certifications in construction management and remediation training, ensuring technical excellence across all projects. From initial mitigation to complete reconstruction, we prioritize swift restoration with transparent communication throughout the process.
Services
Water Damage Mitigation
Fire Damage Cleanup
Mold Remediation
Storm Damage Repair
Commercial Restoration
Biohazard Cleaning
Carpet Cleaning
Odor Removal
Roof Tarping
Sewage Cleanup
Details
- Year established: 1996
Highlights and features
- 24/7 emergency response with immediate equipment deployment
- GSA-contracted provider for government agency disaster recovery
- Top ten nationwide SERVPRO franchise with specialized equipment
- Owners hold engineering and remediation certification expertise
- Proven track record with large-loss commercial projects
Associations and certifications
- GSA Federal Supply Schedule
What people say
Exceeded expectations
Professional and efficient
Prompt communication
Fair pricing
Compassionate support
Services
Water Damage Mitigation
Our rapid response team addresses water intrusion from flooding, plumbing failures, or weather events. We deploy industrial pumps, air movers, and dehumidifiers to minimize structural damage. With 24/7 availability, we begin mitigation within hours of initial contact to prevent mold growth and restore property value.
Fire Damage Cleanup
We handle complete fire damage recovery including soot removal, odor elimination, and structural repairs. Our process includes emergency board-up, content cleaning, and HEPA filtration. Specialized techniques restore smoke-damaged materials while maintaining indoor air quality standards for residential and commercial spaces.
Mold Remediation
Our certified technicians identify and eliminate mold infestations in attics, crawlspaces, and moisture-prone areas. We use containment barriers, negative air pressure systems, and EPA-registered antimicrobials. Post-remediation testing confirms complete spore elimination while addressing underlying moisture issues to prevent recurrence.
Storm Damage Repair
We provide emergency tarping and permanent repairs for hail, wind, and tornado damage. Our team secures properties with industrial-grade materials before conducting structural assessments. From roof repairs to complete rebuilding, we coordinate with insurance adjusters to expedite claims processing and minimize business interruption.
Commercial Restoration
Our large-loss team handles complex commercial projects including healthcare facilities and civic centers. We maintain business continuity through phased restoration and 24/7 workforce rotation. With GSA contract capabilities, we meet federal standards for government building recovery while minimizing operational downtime for private enterprises.
People
Don Legg
Co-Owner
Finance graduate from University of Louisiana at Monroe with 15 years of franchise leadership. Teaches remediation certification courses to insurance professionals in Louisiana and Arkansas.
Ed Aydlett
Co-Owner
Civil Engineering graduate from Virginia Tech with 27 years in building maintenance and restoration. Former construction management professional overseeing large-scale government and insurance industry projects.
Questions
What areas do you service?
We cover Monroe, West Monroe, and surrounding Louisiana parishes including Ouachita, Lincoln, and Union.
Are you available for emergencies?
Yes, our 24/7 emergency team responds immediately to water, fire, and storm damage situations.
Do you work with insurance companies?
We collaborate directly with major insurers and provide documentation for seamless claims processing.
How quickly can you start mitigation?
Most emergency calls receive on-site technicians within 2-4 hours of initial contact.
Are your technicians certified?
Our team holds IICRC certifications in water restoration, fire cleanup, and mold remediation standards.
Can you handle large commercial projects?
Yes, our large-loss specialists manage complex jobs including healthcare facilities and government buildings.