Embark on Your Wellness Journey with Us
About Us
Synergy Mental Health and Wellness Integrated stands out as a leading mental health and primary care center in Arizona. We proudly offer a holistic approach to healthcare, emphasizing the interconnectedness of physical and mental well-being. Our team of experienced therapists, counselors, and primary care providers work collaboratively to provide compassionate and personalized care to every patient.
Our Services
We offer a comprehensive range of services to address diverse healthcare needs, including:
General Psychiatric Treatment
- Comprehensive evaluations and diagnoses
- Medication management
- Individual therapy
- Outpatient treatment
Child Psychiatry
- Specialized care for children and adolescents
- Parent-child therapy
- Applied behavior analysis
Substance Abuse Treatment
- Evidence-based therapies and interventions
- Medication management
- Aftercare and relapse prevention support
Forensic Evaluations
- Comprehensive psychological assessments
- Expert testimony in court
Psychological Evaluation and Treatment
- Comprehensive evaluations to identify mental health concerns
- Treatment plans tailored to individual needs
- Medication management and therapy
Worker's Compensation Treatment
- Compassionate care for work-related injuries and illnesses
- Assistance with insurance claims
Primary Care
- Routine physical examinations and screenings
- Wellness programs and preventive care
- Treatment of common illnesses and injuries
Modern Treatments
- TMS Therapy (available in Scottsdale)
- Ketamine treatment for depression and addiction
- Suboxone treatment for opioid dependence
Patient-Centered Care
At Synergy Mental Health and Wellness Integrated, we believe in empowering our patients through:
- Patient-centered care approach
- Collaborative treatment plans
- Access to online patient portal for convenient communication and medication management
- Comprehensive education and support
Join Us on Your Journey to Wellness
To get started on your path to holistic healing, simply submit the pre-registration form on our website. Our dedicated team will guide you through the process and answer any questions you may have. We look forward to accompanying you on your journey towards greater physical and mental well-being.
Unsatisfactory Experience
The reviews are mixed, with some patients expressing extreme satisfaction with the services they received, while others had negative experiences that left a bad taste.
Lack of Professionalism
Some patients complained about unprofessional behavior from certain staff members. For instance, Author Katie Dalton had a telemed appointment with Paul Hilmo, who used inappropriate language and came across as rude. Similarly, Author Victoria Minos had a poor experience with the office manager, Penny Fleck, who seemed indifferent to her situation and enforced a cancellation fee without consideration.
Positive Feedback
On the other hand, many patients praised the staff for being helpful, kind, and professional. Suzanne was commended for being helpful in scheduling appointments, while Dafna, Lanie, and Vanessa received glowing reviews for their excellent customer service and expertise.
Practice Issues
One patient, Author Madelyn Nagel, was left feeling frustrated and upset when they were not informed that their doctor, Dr. Hickman, was no longer with the practice. When they attempted to speak to Supervisor Kyra Coates, they were met with aggression instead of understanding.
Conclusion
Overall, the reviews reveal that while there are some exceptionally caring and professional staff members, there are also issues with professionalism and empathy. Patients deserve to feel heard and respected, and it's crucial for the practice to prioritize patient care over profit.
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