Driving Excellence, One Repair at a Time
At Universal Service Center, we take pride in being your trusted auto repair shop in Orlando, Florida. For over 30 years, we have been committed to providing exceptional auto repair services, top-notch maintenance, and unparalleled customer satisfaction. Our team of skilled technicians has the experience and expertise to handle a wide range of European automotive maintenance and repair needs. We believe that using the best quality parts is crucial for providing exceptional auto repair services, which is why we always strive to use Original Equipment Manufacturer (OEM) parts whenever possible.
Our Services
At Universal Service Center, we offer a comprehensive range of auto repair services to meet all your needs. From general repairs to tire installations, brakes, AC, suspension, and tune-ups, we have you covered. Our services include:
- Auto Repair Services: Our skilled technicians are equipped to handle all types of auto repairs, including brake repairs, transmission services, air conditioning maintenance, and oil changes.
- Tire Services: We offer a wide range of tire services, including tire installations, rotations, and balancing.
- Auto Body Shop: Our state-of-the-art auto body shop is equipped to handle all types of auto body repairs, from minor fender benders to major collision repairs.
- Engine and Transmission Repair: Our team of experts is dedicated to diagnosing and repairing any engine or transmission issues you may be experiencing.
Why Choose Us
At Universal Service Center, we pride ourselves on our commitment to exceptional service and customer satisfaction. We believe that using the best quality parts, combined with our expert technicians and state-of-the-art facilities, sets us apart from the competition.
Our Principles
- Quality Parts: We only use high-quality parts to ensure that your vehicle is repaired to the highest standards.
- Expert Technicians: Our team of skilled technicians has the experience and expertise to handle all types of auto repairs.
- Customer Satisfaction: We prioritize your satisfaction above all else and strive to exceed your expectations.
- Convenience: We offer a convenient location and flexible scheduling to accommodate your busy lifestyle.
Trust Us with Your Vehicle
At Universal Service Center, we understand that choosing the right auto repair shop is crucial for the longevity and performance of your vehicle. We invite you to experience the difference that our dedicated team can make for your vehicle. Contact us today to schedule an appointment and experience the exceptional service and quality repairs that we are known for.
Recommendations
Most customers have had a positive experience at Universal Service Center, with many praising the friendly and knowledgeable staff, reasonable prices, and efficient service. Some have also mentioned that the center is willing to work with customers to find solutions and keep them informed throughout the repair process.
Price and Service
Some customers have noted that prices are reasonable and comparable to other shops. Others have mentioned that they are happy with the quality of work and the fact that the technicians explain the process and costs clearly. A few customers have also mentioned that they appreciate that the shop doesn't try to upsell unnecessary services.
Communication and Customer Service
Several customers have praised the staff for being friendly, welcoming, and knowledgeable. They have also appreciated that the technicians take the time to explain the service process and costs, and that they keep customers informed throughout the repair process. A few customers have mentioned that the staff went above and beyond to help them, such as offering to pick up their car from work.
Minor Issues and Criticisms
A few customers have mentioned some minor issues, such as a misunderstanding about a 3% surcharge for credit card payments or a lack of transparency about a higher-than-expected bill. However, these issues were resolved and did not detract from the overall positive experience.
Gripes and Complaints
One customer had a negative experience with a broken grill and a unexpectedly high bill. However, this was an isolated incident and did not seem to be representative of the overall level of service at the center.
Longevity and Reputation
One customer noted that the center has been in business for 35 years and has a good reputation, which suggests a level of trust and reliability.
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