Transforming spaces, one rug at a time.
At Rug Mart, our mission is to provide exceptional customer service and unparalleled quality in our extensive selection of handcrafted rugs and luxury carpets. As a family-owned business since 2001, we take pride in our 20,000 square feet showroom, offering a diverse range of Modern, Transitional, and Traditional styles that cater to the unique tastes of interior designers, architects, and custom home builders.
Our Story
Our journey began with a passion for rug craftsmanship and a commitment to excellence. Over the years, we have built a reputation for delivering exceptional service, and our customer-centric approach has earned us a loyal client base. We believe that every rug tells a story, and our dedication to sourcing the finest materials and working with the world's foremost rug producers ensures that every piece that leaves our showroom is a testament to our unwavering commitment to quality.
Our Services
At Rug Mart, we understand that every space is unique, and that's why we offer an extensive range of services to cater to your specific needs. From custom rug design to expert installation, we pride ourselves on our attention to detail and ability to bring your vision to life. Our team of experts is dedicated to providing personalized service, ensuring that you find the perfect rug that complements your space and exceeds your expectations.
Our Collections
Our rug collections are a testament to our passion for craftsmanship and dedication to quality. From Modern and Transitional to Traditional and Oriental, our extensive range of hand-knotted and hand-woven carpets caters to diverse tastes and styles. We invite you to explore our collections, featuring:
- Modern Rugs: Handmade Wool & Silk rugs in contemporary and soft transitional styles
- Transitional Rugs: Blending traditional and modern elements, perfect for those who want the best of both worlds
- Tibetan Rugs: Hand-knotted and hand-woven carpets sourced from the world's foremost rug producers
- Oushak Rugs: Classic designs with a modern twist, perfect for those who appreciate timeless elegance
- Oriental Rugs: Exquisite hand-knotted and hand-woven carpets that blend tradition with sophistication
- Peshawar Rugs: Intricately designed rugs that showcase the art of traditional craftsmanship
- Contemporary Rugs: Bold, modern designs that make a statement in any room
- Overdyed Rugs: Revamped classics with a modern twist, perfect for those who want to add a pop of color to their space
- Distressed Rugs: Vintage-inspired designs that add character to any room
- Persian Rugs: Exquisite hand-knotted and hand-woven carpets that embody the essence of traditional craftsmanship
- Wool & Silk Rugs: Luxurious rugs that blend the finest materials with exceptional craftsmanship
- Mamluk Rugs: Intricately designed rugs that showcase the art of traditional craftsmanship
- Custom Rugs: Bespoke designs tailored to your unique requirements
- Sisal & Seargrass Rugs: Natural, eco-friendly options perfect for those who appreciate the beauty of nature
- Oversize Rugs: Large-scale rugs that make a statement in any room
- Hall & Stair Runner Rugs: Custom-designed rugs tailored to your unique staircase
- Round Rugs: Perfect for adding a touch of elegance to any room
- Square Rugs: Contemporary designs that complement modern spaces
- Sale & Clearance Rugs: Exceptional value on our exclusive rug collections
- Moroccan Rugs: Hand-knotted and hand-woven carpets that blend traditional craftsmanship with modern flair
- Flat Weave Rugs: Lightweight, versatile options perfect for high-traffic areas
- Carpet: Our extensive range of carpets offers unparalleled quality and style
Customer Experience and Quality of Rugs
The majority of customers praised the exceptional customer service at Rug Mart, with many reviewers mentioning the owner, Latif, by name. They appreciated his expert knowledge, patience, and willingness to help them find the perfect rug. Many reviewers also commented on the high-quality rugs available at the store, with some even stating that they were amazed by the vast selection.
Store Selection and Prices
Some reviewers mentioned that the store had a huge selection of rugs, with one reviewer stating that it was a "hidden gem" worth visiting. However, a few reviewers felt that the prices were too high, with one reviewer comparing them unfavorably to those at Restoration Hardware.
Negative Experiences
A few reviewers had negative experiences at Rug Mart, including one reviewer who was refused entry to the store despite having an appointment, and another who felt that the owner was untrustworthy after reneging on a promised price. Another reviewer was unhappy with the quality of their rug, stating that it started falling apart after a few months.
Design and Custom Orders
Some reviewers appreciated the store's ability to accommodate custom orders and design services. One reviewer mentioned that the owner was willing to design an entire room around a rug, while another reviewer appreciated the store's ability to provide samples to take home.
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