Business Details
Emergency
services
Your Trusted Computer Repair Experts in Matteson, IL
Founded by Tobias Washington, Nerd Me Toby has been delivering expert computer repair and IT solutions since the 1980s. Our services span hardware and software repair, custom builds, network diagnostics, data recovery, and in-home training across Illinois. We prioritize transparency, using premium materials and offering a 15-day labor guarantee. Our team combines decades of experience with a client-first approach, ensuring timely, dependable service tailored to both individual and business needs. With flexible scheduling and 24/7 emergency support within 40 miles of Matteson, we focus on empowering clients through technical expertise and clear communication. 
Services
Computer Repair
Data Recovery
Custom Builds
Network Setup
Virus Removal
In-Home Training
Hardware Upgrades
Software Updates
Hack Resolution
Website Design
Highlights and features
- Decades of IT experience since the 1980s
- 15-day labor guarantee on all repairs
- Transparent pricing with no hidden fees
- 24/7 emergency service within 40 miles
- In-home training to improve computer literacy
Services
Computer Repair
Comprehensive diagnostics and repair for hardware/software issues, virus removal, and system optimization. Our technicians address slow performance, crashes, and compatibility problems for Windows, Mac, and Linux systems. Services include on-site and remote support with transparent pricing.
Data Recovery
Specialized recovery of lost or corrupted files from damaged drives, malware attacks, or accidental deletion. We offer off-site lab services for complex cases and on-site retrieval with a 30% fee if data is unrecoverable. All jobs include a 15-day labor warranty.
Custom Builds
Tailored computer builds for gaming, business, or personal use with component selection, installation, and optimization. Includes data transfer from old systems within 2.5 hours. Packages exclude hourly rates for parts but include labor guarantees.
Network Setup
Design and configuration of home/business networks, including wired/wireless infrastructure, security protocols, and device integration. Services cover diagnostic assessments, hardware installation, and performance tuning for reliable connectivity.
In-Home Training
Personalized instruction for basic to advanced computer skills, including software navigation, hardware maintenance, and cybersecurity practices. Sessions cover troubleshooting techniques and personalized guidance to enhance digital proficiency for all skill levels.
People
Tobias Washington
Owner & Lead Technician
With decades of IT experience since the 1980s, Tobias has worked for leading technology firms and specializes in hardware/software diagnostics, network infrastructure, and data recovery. His hands-on approach ensures client-focused solutions.
Questions
What areas do you service?
We serve Matteson, Oak Lawn, Chicago, Joliet, Aurora, and surrounding areas within 40 miles of Matteson, IL.
Do you offer emergency repair services?
Yes, we provide 24/7 emergency IT support within our service radius for urgent computer issues.
What payment options are available?
We accept major credit cards and cash. Payment plans are available for bulk service hours purchased in advance.
Is there a warranty on repairs?
All labor includes a 15-day guarantee. Parts are covered by manufacturer warranties, and we offer transparent pricing.
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