Business Details
21 Years
experience
Your Trusted IT Partner for Small Business Solutions
Founded in 2005, Total PC was born from a vision to provide small businesses with the same high-quality IT support and personalized service typically reserved for large corporations. Our journey began in the late 1970s when our co-founder Randy Pavin started building microcomputers, evolving into a full-service IT provider by 2005. In 2012, Kevin and Jennifer Hammond took over, bringing decades of combined IT and customer service expertise to expand our reach across Southern California.We specialize in proactive IT management, cybersecurity, cloud solutions, and data protection, ensuring businesses operate seamlessly. Our commitment to excellence is reflected in our 100% satisfaction guarantee and a client-centric approach that prioritizes transparency, reliability, and long-term partnerships. With a team of certified professionals, we deliver tailored technology solutions that empower small businesses to thrive in a digital world.
Services
Managed IT Support
Cybersecurity Protection
Cloud Services
Data Backup
Software Management
Details
- Year established: 2005
Highlights and features
- We offer 15+ years of combined IT expertise tailored to small businesses.
- Our proactive monitoring prevents IT issues before they disrupt operations.
- 100% satisfaction guarantee on all services and support.
- Fast and responsive service via call, text, or email.
- Customized solutions for industries like healthcare, construction, and professional services.
What people say
Prompt and professional
Knowledgeable technicians
Honest and upfront
Fast response time
Locally owned excellence
Services
Managed IT Support
Our Managed IT Support ensures your business technology runs smoothly with proactive monitoring, troubleshooting, and system maintenance. We handle routine updates, network optimization, and performance enhancements to minimize downtime. Clients benefit from predictable costs, expert oversight, and the freedom to focus on core operations while we safeguard their IT infrastructure.
Cybersecurity Protection
Cybersecurity Protection defends against breaches, malware, and cyberattacks with advanced threat detection and response strategies. We implement firewalls, encryption, and employee training to secure sensitive data. Businesses gain peace of mind through real-time monitoring, compliance support, and rapid incident resolution tailored to their specific risk profiles.
Cloud Services
Cloud Services provide scalable, secure storage solutions for seamless data access and collaboration. We deploy hybrid or fully cloud-based systems with automated backups and integration of productivity tools. Clients enjoy reduced hardware costs, enhanced mobility, and robust disaster recovery options to adapt to evolving business needs.
Data Backup
Data Backup & Disaster Recovery ensures critical information is protected with automated, encrypted backups and rapid restoration protocols. We design redundant systems to safeguard against hardware failures, ransomware, or natural disasters. Businesses maintain continuity through tested recovery plans and minimal data loss exposure.
Software Management
Software Management optimizes business efficiency by selecting, integrating, and maintaining tailored software solutions. We handle licensing, updates, and compatibility testing to ensure systems run flawlessly. Clients reduce downtime, improve workflow automation, and leverage cutting-edge tools aligned with their operational goals.
Questions
What IT services does Total PC offer?
We provide managed IT support, cybersecurity, cloud services, data backup, and software management tailored to small businesses.
Do you serve industries outside Southern California?
Our primary focus is Southern California, but we may accommodate remote clients across the U.S. with prior arrangement.
How does Total PC handle emergency IT issues?
We prioritize urgent cases and aim to resolve critical issues within 24 hours of contact via phone or email.
Can you integrate with existing IT systems?
Yes, we specialize in seamless integration of new solutions with legacy systems to avoid operational disruptions.
What cybersecurity measures do you recommend?
We conduct risk assessments and implement firewalls, encryption, multi-factor authentication, and staff training tailored to your business needs.
Is there a contract for ongoing IT support?
We offer flexible service agreements with no long-term lock-in, ensuring transparency and client satisfaction.
