Your trusted partner in computer repair and maintenance,
A Family of Techies, Ready to Solve Your Tech Troubles!
Computer Zone has been a trusted name in Santa Cruz County for over 20 years. Founded on the simple belief that technology should empower people, our team of technicians has successfully repaired and upgraded countless computers, laptops, and other electronic devices.
Our journey began in 1999 with a small repair shop on Laurel Street. Today, we have two conveniently located service centers, staffed by skilled technicians who are passionate about problem-solving and delivering exceptional customer service.
What Makes Us Different?
At Computer Zone, we prioritize:
- Personalized Attention: We take the time to understand your unique needs and concerns.
- Expert Expertise: Our technicians are certified and experienced, adept at handling a wide range of hardware and software issues.
- Transparent Communication: We offer clear and concise explanations of problems and solutions, and keep you updated every step of the way.
- Competitive Pricing: We strive to offer affordable solutions without compromising quality.
Hardware & Software Repair
- Hardware replacement and upgrades
- Operating system installation and troubleshooting
- Data recovery and backup
- Network and connectivity issues
- On-site and in-store repair services
Virus Removal & Security
- Thorough virus and spyware removal
- System optimization and optimization
- Installation of security software
- Data protection and recovery solutions
Device Sales & Accessories
- Wide selection of laptops, desktops, printers, accessories, and power supplies
- Expert advice on choosing the right hardware and software solutions
Remote Support
- Convenient and efficient remote diagnostics and repairs
- Secure access to your device from any location
We can help with
- Slow or unresponsive computers
- Blue screens and crashes
- Data loss or corruption
- Network connectivity issues
- Software installation and configuration
More than just repairs, we also empower you with knowledge and solutions to keep your technology running smoothly and efficiently. Contact us today and let our team of tech experts restore your peace of mind!
Positive Reviews
The majority of the reviews are positive, highlighting the company's excellent work, reasonable prices, and courteous staff. Many reviewers appreciated the technicians' expertise, transparency, and prompt service. Several reviewers mentioned that they have had positive experiences with the company in the past and would recommend them to others.
Negative Reviews
However, there are also several negative reviews that express disappointment and frustration with the company's work. Some reviewers reported poor service, with technicians losing their data, overcharging, or not being transparent about the repairs. One reviewer even reported that their phone developed a problem shortly after the repair.
Key Issues
Some common issues mentioned in the negative reviews include:
- Poor communication and transparency
- Overcharging or charging full retail price for used items
- Loss of data or files
- Subpar repairs or workmanship
- Unreliable products or parts
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