Challenge Your Mind, Create Enduring Memories
At HeadCase Escape Adventures, we are dedicated to providing an unparalleled escape experience for our customers. Our thrilling adventure park is located in the picturesque town of Gatlinburg, Tennessee, and is designed to challenge your mind and foster teamwork among your group. With our unique and entertaining games, we strive to be the most distinctive and entertaining escape experience in the United States.
Our Mission
Our mission is to provide an unforgettable adventure experience that will leave a lasting impression on all who participate. We achieve this by creating an immersive environment that combines cutting-edge technology, innovative design, and friendly themed staff. Our goal is to provide a memorable experience that will exceed your expectations and leave you wanting more.
What We Offer
At HeadCase Escape Adventures, we offer a range of games designed to challenge your mind and foster teamwork among your group. Our games are designed to accommodate groups of all ages and sizes, from couples to large groups of friends and family. Our games vary from 30 minutes to one hour in length, and we encourage you to plan to stay at least 15 minutes after the game to debrief, take a few photos, and enjoy the nicest VIP lobby in the industry.
How We Operate
At HeadCase Escape Adventures, we operate with a strong emphasis on customer service. Our friendly staff are trained to provide exceptional service and will skillfully guide you through your adventure. We also encourage you to approach and ask any questions you may have about the game or hotel resort amenities.
Why Choose Us
So why choose HeadCase Escape Adventures? With us, you can expect:
- Unique and entertaining escape games designed to challenge your mind and foster teamwork among your group
- Friendly themed staff who will skillfully guide you through your adventure
- Immersive environments designed to transport you to new and exciting worlds
- A range of games designed to accommodate groups of all ages and sizes
Join Our Adventure Team
Are you looking for a new and exciting opportunity? At HeadCase Escape Adventures, we are currently looking to add multiple full-time members to our team. As an Adventure Guide, you will be responsible for helping to create and run new game rooms, as well as interacting with customers and providing an exceptional customer service experience.
Overall Experience
The escape room has received a mixed bag of reviews, with some customers having a blast and others experiencing significant issues.
Positive Reviews
Several reviewers praised the staff, calling them friendly, helpful, and professional. The escape rooms themselves were also praised, with many reviewers enjoying the creative and exciting challenges. Some reviewers noted that the rooms were well-maintained, while others mentioned that some puzzles were confusing or poorly explained.
Negative Reviews
On the other hand, some reviewers had a poor experience. One reviewer felt that the staff was unhelpful, leaving them to figure out the clues on their own. Another reviewer noted that the room they played was worn down and had puzzles that were difficult to read. One reviewer even mentioned that they were promised a refund and voucher, but never received them.
Technical Issues
Some reviewers experienced technical issues, such as buttons being rearranged by previous guests, making it difficult to solve the game. Another reviewer mentioned that the Steampunk room was not available, despite being advertised on the website.
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