Business Details
40 Years
experience
Trusted Flooring Solutions in Ayer, MA
Since 1986, Century Carpet & Creative Floors has been a family-owned business dedicated to transforming homes through expert flooring solutions. Our team combines decades of hands-on experience with a commitment to quality products and personalized service. We specialize in carpets, hardwood, tile, countertops, and custom area rugs, ensuring every project meets exacting standards. Our showroom in Ayer, MA offers free design advice, samples, and estimates, while our installation crews provide meticulous work backed by a satisfaction guarantee. With three generations involved in the business, we maintain direct oversight from consultation to completion, ensuring seamless customer experiences. 
Services
Flooring Installation
Countertop Services
Tile Showers
Backsplash Design
Custom Area Rugs
Details
- Year established: 1986
Highlights and features
- Family-owned since 1986 with three generations involved in operations
- Free in-store design advice and sample-lending program
- Customer satisfaction guarantee on all installations
- Hand-selected installation crews with industry experience
- Direct owner oversight from consultation to project completion
What people say
Fantastic communication
Professional installation
Excellent customer service
Knowledgeable staff
Beautiful results
Services
Flooring Installation
Professional installation of carpets, hardwood, and vinyl flooring with precision and care. Our experienced crews ensure seamless transitions and proper subfloor preparation. Backed by a customer satisfaction guarantee, we handle residential projects from small repairs to full-home installations.
Countertop Services
Custom countertop solutions including material selection, measurement, and professional installation. We offer durable options like quartz and granite with precise fabrication. Our team ensures perfect fitment and finish for kitchens and bathrooms.
Tile Showers
Expert tile installation for shower enclosures with waterproofing and custom design options. We use premium materials and modern techniques to create durable, water-resistant spaces. Services include layout planning and grout finishing.
Backsplash Design
Custom backsplash solutions to enhance kitchens and bathrooms. We provide tile selection, pattern design, and professional installation. Our team ensures precise measurements and clean edges for a polished finish.
Custom Area Rugs
Tailored area rugs and runners to fit unique spaces. We offer material selection, size customization, and professional fitting. Our rugs combine style with functionality for high-traffic areas and decorative accents.
People
Jean Coutu
Co-Owner
Co-founder with over 30 years in flooring industry. Started as installer before establishing Century Carpet in 1986. Directly oversees installations and maintains quality standards.
Christine Coutu
Co-Owner
Co-founder who transitioned from retail flooring sales to business management. Handles customer relations and operational oversight alongside Jean since 1986.
Brian Coutu
Lead Installer
Third-generation flooring expert and lead installer. Trained under Jean, specializing in complex installations. Will assume ownership in future business transition.
Andrea Greco
Office Manager
Office manager since 2000, handling customer needs from sales through post-installation. Provides continuity in administrative operations and client communication.
Naomi Azere
Sales Associate
Sales associate since 2006, offering product knowledge and showroom assistance. Helps customers navigate flooring options and material selections.
Questions
What flooring options do you offer?
We provide carpets, hardwood, vinyl plank, tile, and custom area rugs with various styles and materials to suit different needs.
Do you provide free estimates?
Yes, we offer free in-store design advice, measurements, and project estimates with no appointment needed.
What areas do you serve?
We serve Middlesex County, Worcester County, and Hillsborough County within one hour of our Ayer, MA showroom.
Are your installers licensed professionals?
All our installation crews are licensed, insured, and hand-selected by our owners for their expertise and reliability.
Can you help with countertop installations?
Yes, we specialize in countertop design, measurement, and installation using durable materials like quartz and granite.
Do you offer tile shower installations?
We provide complete tile shower installations including waterproofing, custom designs, and professional grouting for lasting results.
