Navigating Wellness Together - Your Trusted LTC Pharmacy in Oakland
At Vibrant Care Pharmacy, we are dedicated to providing exceptional, round-the-clock care and service to our partners and patients. With over 50 years of experience serving the Oakland and East Bay area, we have established ourselves as a trusted and reliable long-term care pharmacy. Our commitment to excellence is evident in our continuous improvement of services, technology, and expertise.
Our Services
At Vibrant Care Pharmacy, we believe that integrated partnerships between facilities, providers, case managers, patients, and our pharmacy can positively impact patient outcomes and savings. Our suite of services connects the pharmacy and care management group systems, processes, and teams, to create deeper insights for patient outcomes and savings. We are experts in the following areas:
- Medication Synchronization & Management: We streamline medication management to optimize compliance and treatment outcomes.
- Prior Authorization Expertise: We have streamlined the complex prior authorization process to guarantee approval.
- Customer Service: Our 24/7 service means that a pharmacist is always available to respond to patient, provider, or facility needs.
- Transitional Care: We partner with all providers to ensure patients receive their medications during critical transitional periods, without delay.
Customer Testimonials
We pride ourselves on delivering exceptional service. Our customers have been kind enough to share their experiences:
- Dr. Ernest Bonner, M.D. says, "I highly recommend Vibrant Care for your pharmacy needs."
- Candy, Owner of Arsola's House Independent Living, comments, "Vibrant Care Pharmacy's on-site injectables center adds flexibility to both my and my patients' schedules, and ensures treatment is not interrupted."
- Dr. Mansoor, of Stars Community, adds, "Vibrant Care Pharmacy's adherence packaging makes it much easier for our patients to administer their medications, and their customer service level is excellent."
Our Commitment
At Vibrant Care Pharmacy, we are committed to providing top-quality pharmaceutical care in the most efficient manner possible. We believe in the importance of integrated partnerships and strive to create deeper insights for patient outcomes and savings.
Our Team
We are dedicated to providing exceptional service to our patients, providers, and facilities. Our team of highly trained personnel is available around the clock to support you, answering any questions that may arise at any time of the day.
Pharmacy Service and Staff
The pharmacy service and staff received high praise from many reviewers. The staff were described as friendly, helpful, knowledgeable, and professional. Samson Mekonnen, a sales representative, was mentioned by name and praised for his kindness, niceness, and ability to deal with people in terms of medication care matters.
Comparison to Big Pharmacies
Some reviewers compared Vibrant Care Pharmacy favorably to big pharmacies like Walgreens, stating that they were more organized and willing to help. One reviewer mentioned that Walgreens was unwilling to help and provided conflicting information, whereas Vibrant Care Pharmacy was a blessing in comparison.
Concerns and Issues
However, some reviewers expressed concerns and issues with the pharmacy's service. One reviewer felt that the pharmacy did not keep accurate patient notes, which led to confusion and miscommunication. Another reviewer mentioned that the pharmacy staff sometimes failed to communicate effectively, leading to issues with medication refills. A third reviewer reported that the pharmacy tried to convince patients to switch from their current pharmacy, which was seen as manipulative and untrustworthy.
Overall Experience
The overall experience at Vibrant Care Pharmacy was largely positive, with many reviewers praising the staff and service. However, some reviewers did express concerns and issues that need to be addressed.
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