Business Details
14 Years
experience
Emergency
services
Charleston's Highest Rated Home Service Experts
Preferred Home Services has established itself as Charleston's highest-rated home service company, delivering comprehensive plumbing, heating, air conditioning, and electrical solutions since our founding. Our team's expertise, certified through NATE credentials and enhanced by over 60,000 completed jobs, ensures we meet the diverse needs of Charleston, Mt. Pleasant, and Summerville residents. We operate 24/7 for emergency services, maintaining transparency through upfront pricing and financing options. Our commitment to customer satisfaction is underscored by a 100% satisfaction guarantee and partnerships with organizations like Nexstar Network.By combining advanced technology with personalized service, we address HVAC, plumbing, electrical, and indoor air quality needs efficiently. Our technicians undergo rigorous background checks, drug testing, and continuous training, reflecting our dedication to safety and excellence. With a decade-plus operational history and recognition across Yelp, Google, and Facebook, we maintain leadership through 4 generations of industry experience.
Services
HVAC Installation
Plumbing Repairs
Electrical Services
Air Quality Solutions
Emergency Service
Sewer Line Replacement
Water Heater Repair
Generator Installation
Drain Cleaning
AC Maintenance
Details
- Year established: 2012
Highlights and features
- Emergency service available 24/7 with same-day solutions
- Upfront pricing and financing options with no hidden fees
- Expertly trained technicians with 4 generations of collective experience
- Highly reviewed with over 2,000 5-star customer testimonials
- Advanced technology with state-of-the-art equipment for precise diagnostics
Associations and certifications
- NATE-Certified
- Nexstar Network
What people say
Prompt service
Skilled technicians
Courteous staff
100% satisfaction guarantee
Advanced technology
Services
HVAC Installation
Preferred Home Services offers expert HVAC installation services for residential properties in Charleston. Our NATE-certified technicians handle central air conditioners, heat pumps, and furnaces with precision. We provide personalized recommendations based on home size, climate needs, and energy efficiency goals while offering free estimates. Our installations include comprehensive system checks and ductwork evaluations to ensure optimal performance.
Plumbing Repairs
Our Charleston plumbers address urgent plumbing repairs 24/7, including leak detection, pipe bursts, and fixture issues. With emergency services available same-day, we utilize specialized equipment for drain cleaning, sewer camera inspections, and water line repairs. Technicians carry common replacement parts to complete most repairs during the initial visit, minimizing disruption to homeowners.
Electrical Services
From safety inspections to whole-home rewiring, our licensed electricians handle residential electrical systems with expertise. Services include surge protection installation, outlet upgrades, lighting solutions, and EV charging stations. We follow strict safety protocols for wiring work and provide clear diagnostics before recommending repairs or replacements.
Air Quality Solutions
We offer comprehensive indoor air quality improvements through HEPA filters, UV light systems, and humidity control solutions. Our technicians install Honeywell-certified equipment to combat pollutants, allergens, and mold while optimizing HVAC efficiency. Services include air purification system installation and personalized recommendations for allergy sufferers and environmentally conscious homeowners.
Emergency Service
Available 365 days annually, our emergency response team handles urgent HVAC, plumbing, and electrical issues. With rapid technician dispatch and stocked service vehicles, we resolve critical problems within hours. The 24/7 service includes transparent pricing communicated before service initiation and priority scheduling for safety-related emergencies.
People
Mike
Plumbing Technician
Mike specializes in complex plumbing repairs and installations with 8 years of hands-on experience. He received specialized training in sewer line replacement and water heater technology while maintaining a customer-first approach during every service call.
Nick
HVAC Technician
Nick brings technical expertise to HVAC installations and repairs, holding multiple industry certifications including NATE. With a focus on energy efficiency optimization, he combines mechanical skill with clear customer communication to explain system operations and maintenance needs.
Questions
What HVAC systems do you service?
We service all HVAC systems including central air conditioners, ductless mini-splits, heat pumps, furnaces, and boilers.
Do you offer emergency services?
Yes, we provide 24/7 emergency HVAC, plumbing, and electrical services with same-day solutions available.
How often should I maintain my HVAC system?
We recommend annual maintenance for HVAC systems to ensure efficiency and prolong equipment lifespan.
What areas do you serve?
We serve Charleston, Mt. Pleasant, Summerville, and surrounding South Carolina areas with full-service solutions.
Do you provide financing options?
Yes, we offer upfront pricing with flexible financing options for HVAC replacements and major repairs.
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