You Will, Too! We Love What We Do!
At Prescott Window and Door, we are dedicated to providing top-notch window and door replacement services to our customers in Prescott, AZ and surrounding areas. Our team of experts is committed to delivering exceptional results, and we strive to exceed our customers' expectations in every way.
Our Story
Our company was founded by Rick and Lori Lewis, who have over 30 years of combined experience in the construction industry. Rick, a licensed builder, and Lori, a project coordinator, have a deep understanding of what it takes to deliver high-quality services to homeowners and builders. They are passionate about providing exceptional customer service and have built a team of skilled professionals who share their commitment to excellence.
Our Services
We offer a wide range of window and door replacement services, from new construction to replacement windows and doors. Our team of expert installers is dedicated to providing top-notch installation services, and we take pride in our ability to handle any surprises that may arise during the installation process. We use only the highest-quality materials from reputable manufacturers, including Weather Shield, Jeld-Wen, and Heritage, to ensure that our customers receive the best products for their homes.
Why Choose Us
At Prescott Window and Door, we are committed to providing exceptional customer service, and we stand behind our work. We are fully licensed, bonded, and insured, and we have a CR-61 construction license, which allows us to handle any surprises that may arise during the installation process. Our team of installers is comprised of trained and experienced professionals who are dedicated to delivering exceptional results. We also provide warranty service for our manufacturers, and we are committed to ensuring that our customers are completely satisfied with our services.
Our Mission
Our mission is to provide exceptional window and door replacement services to our customers in Prescott, AZ and surrounding areas. We are dedicated to delivering high-quality results, and we strive to exceed our customers' expectations in every way. We believe in building long-term relationships with our customers, and we are committed to providing exceptional customer service every step of the way.
Overall Positive Experience
The majority of customers have had a positive experience with Prescott Door and Window, praising their professionalism, quality of work, and excellent customer service. Many have praised their sales team, specifically Gene and Rick, for their knowledge and expertise in guiding them through the process. The installation crew has also received high praise for their respect for property, cleanliness, and attention to detail.
Quality and Craftsmanship
The company's focus on quality and craftsmanship has been highlighted by several customers. They have been commended for their thoroughness in measuring and installing windows, ensuring a precise fit, and their attention to detail in stucco repair work. Customers have also appreciated the company's commitment to using high-quality materials and their willingness to customize orders to meet specific needs.
Communication and Customer Service
Customers have praised the company's communication and customer service, citing prompt responses to questions and concerns, as well as a willingness to educate and explain the different product options. The installation process has been described as smooth, efficient, and stress-free, with minimal disruption to daily life.
Negative Experience
However, one customer had a negative experience, citing concerns about the company's hiring practices and corner-cutting. This reviewer expressed disappointment with the company's response to their questions and concerns.
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