Business Details
43 Years
experience
Your Trusted The Pool Company Experts in Kemah, TX
Founded in 1983 by Kurt Otten, The Pool Company has grown from a high school passion project into a trusted family-operated business serving the Kemah, TX area. With over four decades of combined experience, our team specializes in comprehensive pool solutions, including weekly maintenance, equipment repairs, remodeling, and custom new construction. As CPO-certified pool operators and members of the National Plasters Association and The Pool Company & Hot Tub Alliance, we maintain rigorous industry standards while prioritizing affordability and personalized service.Our commitment to excellence is reflected in our TDLR Residential Appliance Installation Contractor (#935) and Installer (#397153) certifications, ensuring every project meets strict safety and quality benchmarks. Family values remain at our core, with multiple generations contributing to operations while maintaining 24/7 customer availability. We distinguish ourselves through transparent billing practices, no-contract service agreements, and a dedication to treating every client as part of our extended family.
Services
Weekly Maintenance
Service Calls
Filter Cleans
Equipment Repairs
Equipment Replacement
Pool Remodeling
Tile Installation
Coping Services
Plaster Finishes
New Construction
Details
- Year established: 1983
Highlights and features
- Family-owned since 1983 with multi-generational expertise
- No-contract weekly maintenance service available
- CPO-certified professionals with industry accreditations
- TDLR licensed for residential appliance installation
- 24/7 customer availability for urgent service needs
Associations and certifications
- CPO-Certified Pool Operators
- National Plasters Association
- Pool & Hot Tub Alliance
- TDLR Residential Appliance Installation Contractor #935
- TDLR Residential Appliance Installer #397153
Services
Weekly Maintenance
Our comprehensive weekly maintenance ensures optimal pool condition through chemical balancing, debris removal, and equipment checks. Services include chlorine/salt level adjustments, skimmer basket emptying, and vacuuming. Additional charges apply for specialized chemical treatments and filter cleanings.
The Pool Company Remodeling
Transform existing pools with our remodeling services covering tile replacement, coping upgrades, and plaster finishes. We handle complete renovations to modernize functionality and aesthetics while maintaining structural integrity. Custom solutions available for unique design requirements.
Equipment Repairs
Professional diagnosis and repair of pool equipment including pumps, filters, and heating systems. Our technicians address mechanical failures and electrical issues to restore proper operation. Emergency service available for critical system malfunctions.
New Construction
Design and build custom pools tailored to property specifications. Services include site assessment, design consultation, and complete installation. We create functional outdoor spaces with options for integrated features and energy-efficient systems.
Filter Cleans
Specialized cleaning services for DE, sand, and salt cell filters to maintain water quality. Technicians perform deep cleaning and component inspections to ensure efficient filtration. Recommended maintenance intervals vary by system type and usage.
People
Kurt Otten
Co-Owner
Founded the company in 1983 while in high school. Electrical engineer with decades of pool industry expertise. Oversees technical operations and service quality assurance.
Teresa Otten
Co-Owner
Managed daily operations since 2000. Coordinates service teams and customer relations. Ensures business continuity through multi-generational family involvement.
Stefani Taylor
Social Media Marketing
Handles digital marketing and online presence management. Connects with customers through modern communication channels while supporting business operations.
Questions
What pool services do you offer?
We provide weekly maintenance, equipment repairs, filter cleanings, remodeling, plaster finishes, tile work, and custom pool construction services.
Are your technicians certified?
Yes, we employ CPO-certified pool operators with TDLR licensing for residential appliance installation and service.
Do you require service contracts?
No, our weekly maintenance service operates without binding contracts. Payment is billed monthly in advance.
How are service cancellations handled?
No credits issued for weather-related service interruptions. We make every effort to reschedule missed appointments when possible.
Can you handle complex pool renovations?
Yes, our team specializes in complete pool remodeling including structural upgrades, surface refinishing, and modernization projects.
