Business Details
34 Years
experience
Emergency
services
Your Trusted HVAC Partner in Coeur d'Alene, ID
ACI Northwest has been a trusted provider of HVAC, electrical, and plumbing services in the Coeur d'Alene and Spokane regions since 1992. Our team of certified technicians brings over 25 years of combined experience, delivering residential and commercial solutions with a 100% satisfaction guarantee. We specialize in heating, cooling, indoor air quality, water heater systems, and electrical services, backed by a commitment to local expertise and customer-centric values. Our 24/7 emergency response ensures immediate support, while our maintenance plans extend equipment life and optimize efficiency.As a locally owned business, we prioritize honest advice, competitive pricing, and community trust, serving over 500 residential installations annually. Our state-of-the-art sheet metal fabrication shop and partnerships with industry leaders like Trane and Lennox underscore our technical proficiency. From system design to emergency repairs, we combine advanced technology with personalized service to meet diverse client needs.
Services
HVAC Installation
Electrical Services
Water Heater Repair
Indoor Air Quality
Commercial HVAC
Generator Installation
Ductless Systems
Maintenance Plans
Thermostat Services
Sheet Metal Fabrication
Details
- Year established: 1992
Highlights and features
- 25+ years of local HVAC expertise
- Certified technicians with industry-leading training
- 100% satisfaction guarantee on all services
- 24/7 emergency response availability
- Customized energy efficiency solutions
What people say
Excellent customer service
Prompt and professional
Knowledgeable technicians
24/7 emergency support
Long-term reliability
Services
HVAC Installation
We provide comprehensive HVAC installation services for residential and commercial properties. Our certified technicians specialize in furnaces, heat pumps, ductless systems, and central air conditioning units. Each installation includes load calculations to ensure proper system sizing, energy efficiency optimization, and manufacturer warranty activation. Our team maintains ongoing training with leading brands like Trane and Lennox to guarantee superior technical execution.
Electrical Services
Our licensed electricians handle residential and commercial electrical needs including panel upgrades, generator installation, and circuit repairs. We offer surge protection systems, GFCI outlet installation, and full-service electrical maintenance plans. Emergency electrical services address power outages and safety hazards with rapid response times, ensuring compliance with National Electrical Code standards.
Water Heater Repair
We service all water heater types including tank, tankless, and heat pump models. Our technicians perform diagnostic testing, component replacement, and efficiency optimization. Preventative maintenance extends equipment lifespan while emergency repair services address leaks, temperature inconsistencies, and system failures within 24/7 availability parameters.
Indoor Air Quality
Our IAQ specialists install and service air purification systems, humidifiers, and ventilation solutions. We offer UV germicidal lights, HEPA filtration systems, and energy recovery ventilators to combat allergens and pollutants. Each solution includes professional assessment to identify specific contaminants affecting residential or commercial environments.
Commercial HVAC
We provide tailored HVAC solutions for commercial clients including rooftop unit maintenance, chiller systems, and energy management controls. Our 19,000 sq ft fabrication shop produces custom ductwork while 24/7 service technicians support emergency repairs. Preventative maintenance contracts include priority scheduling and detailed system performance reporting.
People
Jason R
General Manager
With 25+ years in HVAC, Jason leads operations at ACI Northwest. He graduated from Phoenix's top HVAC school and brings extensive Bay Area experience to Coeur d'Alene. Under his leadership, the company maintains its 100% satisfaction guarantee while expanding service capabilities.
Mike
Commercial Account Manager
Mike has served ACI Northwest since 1994, transitioning from electrician to commercial specialist. He focuses on energy efficiency solutions for large clients while volunteering as a swimming official. His technical background supports complex commercial HVAC installations and maintenance contracts.
Felicia
Service Dispatch
With six years in customer service, Felicia coordinates ACI's dispatch operations. Her telecom industry experience enhances client communication processes. She manages scheduling for residential and commercial services, ensuring timely technician deployment across service areas.
Jason H
Residential Sales Specialist
Jason brings 24 years of HVAC experience, including eight at ACI Northwest. He completed specialized training programs through American Standard and Trane. His consultative approach helps homeowners select optimal heating/cooling solutions while balancing budget considerations.
Kevin
Residential Sales Specialist
A Sandpoint native, Kevin transitioned from radio sales management to HVAC. He leverages 19 years in media sales to build client relationships. His local market knowledge supports personalized equipment recommendations for Coeur d'Alene area homeowners.
Questions
What HVAC services does ACI Northwest offer?
We provide complete HVAC solutions including installation, repair, and maintenance for furnaces, heat pumps, central air systems, and ductless units in residential and commercial properties.
Do you offer emergency HVAC services?
Yes, our 24/7 emergency service responds to critical heating and cooling failures with priority scheduling for urgent repairs.
What payment options are available?
We accept major credit cards and offer financing options for equipment purchases and major repair projects.
Are maintenance plans worth it?
Our maintenance plans extend equipment life, improve efficiency, and maintain manufacturer warranties through bi-annual professional inspections and tune-ups.
Do you service all HVAC brands?
Yes, our technicians are trained to service all major HVAC brands including Trane, Lennox, and American Standard equipment.
What areas do you serve?
We serve Coeur d'Alene, Spokane, Dalton Gardens, Post Falls, and surrounding areas in Idaho and Washington.
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