At State Farm, we pride ourselves on providing exceptional service to our valued customers in Bakersfield, Kern County, and California. Our agency has been a part of the community since 1990, and we have built a reputation for being dedicated to helping individuals manage their everyday risks and achieve their goals.
Our Story
Our story began when I, Mike Boyer, met my wife Terri in Bakersfield in 1982. We have been happily married for 37 years and are proud parents to three amazing daughters and two grandchildren. I am proud to say that I have been living in Bakersfield for over 38 years and have been the owner of State Farm Agency since 1990.
Our Purpose
At State Farm, our purpose is to assist individuals in managing their everyday risks, recovering from unexpected events, and achieving their goals. We understand that every individual has unique needs, and that's why we offer a range of personalized coverage options such as Auto, Earthquake, Med Supplement, and Life Insurance.
Our Commitment
We are committed to providing outstanding support to our customers. Our exceptional team is dedicated to ensuring that your experience with us is a positive one. Whether you need a quote, help with a claim, or have any questions, we are here to assist you. We take great pride in our exceptional team and their dedication to providing outstanding support.
Our Services
We offer a range of insurance products and services, including:
- Auto Insurance
- Motorcycle Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Business Insurance
- Life Insurance
- Health Insurance
- Pet Insurance
- Rec Vehicles Insurance
- Boat Insurance
We also offer other financial products and services, including Banking, Mutual Funds, and Annuities.
Our Goal
Our goal is to provide exceptional service to our customers and help them achieve their financial goals. We strive to ensure that your experience with us is a positive one. Whether you need assistance with a quote, claim, or have any questions, we are here to assist you.
Get in Touch
You can reach us by phone or text at (661) 588-1140, or visit our office at 9720 Brimhall Rd Suite 200, Bakersfield, CA 93312. We are open Monday to Thursday from 9am to 5pm, Friday from 8:30am to 5pm, and closed on weekends.
Overall Impression
The majority of reviews are extremely positive, praising Mike Boyer and his team at State Farm Insurance Agency for their exceptional customer service, professionalism, and responsiveness. The reviewers laud their ability to efficiently handle requests, provide excellent advice, and offer competitive quotes.
Efficient and Responsive Service
Several reviewers highlight the office's prompt and efficient service, with some mentioning that they can get assistance on a phone call away. Others appreciate the team's willingness to go above and beyond, handling even the most frustrating situations with ease. The staff's attentiveness, kindness, and patience are also consistently praised.
Professionalism and Personal Touch
Reviewers emphasize that Mike and his team are professional, courteous, and respectful, making them a pleasure to work with. Many appreciate the personal touch they receive, feeling like they're valued as individuals and not just customers.
Consistency and Trust
The reviews show that the agency has maintained a high level of service over the years, with some customers having worked with Mike for decades. This consistency and trust have led to long-term relationships and loyalty.
One Negative Review
However, one reviewer had a poor experience with the agency, citing high overpayment and retaliation against them when they chose to switch insurance providers. The reviewer expresses concern about the agency's ethics and recommends others avoid them.
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