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Quality Family Healthcare in Buffalo, NY
Primary Care of Western New York has built a long-standing relationship with the community based on trust and compassionate care. Our practice provides quality healthcare for the entire family, offering evening hours and a Saturday sick clinic for added convenience. As a Certified Patient Centered Medical Home by the Centers for Medicare & Medicaid Services, we prioritize teamwork, placing patients at the forefront of their care journey alongside physicians, specialists, and healthcare professionals. Our team includes board-certified physicians, family medicine residents, and advanced practice providers who deliver personalized care across five locations. We emphasize patient education, chronic disease management, and preventive services, supported by in-office diagnostics and lab testing.

Our affiliation with Sisters of Charity Hospital of Buffalo ensures seamless in-patient care coordination. Through secure digital tools like our patient portal, we enable 24/7 access to medical records, appointment scheduling, and prescription refills. Our mission focuses on improving health outcomes through collaborative decision-making, tailored care plans, and comprehensive follow-up. Testimonials highlight our attentive staff, thorough examinations, and exceptional patient experiences. We remain committed to advancing community health through residency training programs and partnerships with local healthcare networks.
Services
Primary Care Chronic Illness Treatment Immunizations Lab Testing Patient Portal Access
Highlights and features
  • We implement a patient-centered medical home model with coordinated care teams
  • Our practice offers extended evening hours and Saturday sick clinics
  • Board-certified physicians supervise family medicine residents for advanced training
  • We provide 24/7 care team accessibility through multiple communication channels
  • Our pharmacists offer specialized chronic disease management and medication counseling
Associations and certifications
  • Centers for Medicare & Medicaid Services (CMS)
What people say
Attentive to my concerns Helpful and professional Quick response from portal Thorough examinations Phenomenal communication
Services
Primary Care
Our family medicine physicians provide comprehensive care for all ages, from infants to seniors. We focus on preventive care, routine check-ups, and managing both acute and chronic conditions. Our team develops personalized care plans while emphasizing patient education and health maintenance through long-term doctor-patient relationships.
Chronic Illness Treatment
Specialized management for chronic conditions like diabetes, hypertension, and COPD. Our pharmacists and physicians collaborate on medication optimization, patient education, and regular monitoring. We utilize evidence-based protocols to help patients achieve treatment goals through coordinated care plans and follow-up appointments.
Immunizations
We offer complete immunization services for adults and children, including annual flu shots and routine vaccinations. Our providers ensure proper vaccine storage and administration while maintaining immunization records through our electronic health system for easy access and tracking.
Lab Testing
In-office laboratory services include urine analysis, rapid strep tests, flu testing, and monospot testing. We perform essential diagnostic procedures like EKGs, spirometry, and pulse oximetry to support timely diagnosis and treatment planning for both acute and chronic conditions.
Patient Portal Access
Our secure patient portal enables 24/7 access to medical records, appointment scheduling, prescription refills, and secure messaging with care teams. This digital platform enhances care coordination by providing patients with visit summaries, medication lists, and personalized health information.
People
Ryan Lindenau
Pharmacist
Specializes in chronic disease management and medication counseling, providing expert pharmaceutical care for diabetes, hypertension, and respiratory conditions while collaborating with physicians to optimize patient treatment plans.
Matthew Butler
Pharmacist
Focuses on patient education and medication management, working closely with care teams to improve treatment outcomes for chronic illnesses through personalized counseling and evidence-based pharmaceutical interventions.
Questions
What services does Primary Care of Western New York offer?
We provide primary care, chronic disease management, immunizations, diagnostic testing, and patient portal access across three Buffalo-area locations.
Are evening and weekend appointments available?
Yes, we offer evening hours and Saturday sick clinics for patient convenience.
Is the practice accepting new patients?
Yes, we are currently accepting new patients and offer easy appointment scheduling through our website or phone line.
What is a Patient Centered Medical Home?
This model emphasizes team-based care coordination between physicians, specialists, and patients to create personalized treatment plans focused on individual health needs.
How can I access my medical records?
Our secure patient portal provides 24/7 access to medical records, appointment scheduling, and prescription refill requests.