Business Details
33 Years
experience
Your Trusted Auto Repair Partner in Scottsdale
Established in 1993, Marshalls Auto Repair & Service Center has served Scottsdale and the Phoenix Metro area for nearly two decades. Our team of ASE Certified Technicians combines extensive experience with continuous education to deliver high-quality automotive repair and maintenance services. Recognized by the Better Business Bureau and Arizona's Channel 3 TV, we maintain industry-leading standards through rigorous technician certification and state-of-the-art equipment.As a family-operated business, we prioritize personalized service, offering six-day availability and on-site rental car assistance through Xpress Rent a Car Network. Our commitment to transparency and customer education ensures clients receive honest assessments and cost-effective solutions tailored to their vehicle needs.
Services
Oil Changes
Brake Service
AC Repair
Transmission Service
Tire Rotation
Cooling System Flush
Fuel Injection Service
Differential Service
Suspension Repair
Electrical Diagnostics
Details
- Year established: 1993
Highlights and features
- 20+ years serving Scottsdale's automotive repair needs
- ASE Certified Master Technicians with ongoing training
- Recognized by Better Business Bureau and Arizona's Channel 3 TV
- On-site rental car availability through Xpress Rent a Car Network
- Six-day operational schedule with transparent pricing
Associations and certifications
- ASE Certified Technicians
What people say
Saved me $2500
Never steered me wrong
Professional and thorough
Prioritize customer needs
Trusted since 1993
Services
Oil Changes
Our complete oil change service includes premium lubricants, filter replacement, chassis lubrication, fluid checks, air filter inspection, tire condition assessment, and a complimentary vehicle inspection. Technicians follow manufacturer-recommended intervals while checking for potential maintenance needs. This essential maintenance helps extend engine life and maintain optimal vehicle performance.
Brake Service
We provide comprehensive brake system diagnostics and repairs including pad replacement, rotor resurfacing, caliper servicing, and hydraulic system maintenance. Technicians use specialized tools to measure remaining brake material and identify wear patterns. Our service includes system pressure testing and safety checks to ensure reliable stopping power and compliance with safety standards.
AC Repair
Our AC service includes pressure testing, refrigerant level checks, component diagnostics, and system recharging. Technicians use electronic leak detection equipment and perform temperature output tests to verify proper operation. The service includes belt tension adjustments and electrical system checks to ensure efficient climate control during Arizona's extreme temperatures.
Transmission Service
We offer both standard transmission fluid exchanges and complete flushes using specialized equipment. Services include pan removal, valve body inspection, filter replacement, gasket installation, and fluid top-off. Our technicians check for metal particulates in drained fluid to identify potential internal wear issues and recommend appropriate maintenance intervals based on vehicle usage.
Suspension Repair
Our suspension diagnostics and repair service covers shock and strut replacement, ball joint inspection, control arm bushing replacement, and alignment adjustments. Technicians perform road tests and use precision measuring tools to identify wear points. The service improves ride quality, extends tire life, and ensures proper vehicle handling characteristics.
People
Patrick Murphy
Owner
Patrick has owned Marshalls since 2013 after working as Service Manager since 1997. With automotive experience since childhood, he combines technical expertise as a journeyman mechanic with customer service excellence. ASE-certified and committed to ongoing education, he ensures quality workmanship while balancing family life with community involvement.
Shawn Robinson
ASE Certified Master Technician
Shawn, with Marshalls since 1995, specializes in complex diagnostics and advanced automotive technology. He continually updates his skills through specialized training while mentoring junior technicians. Outside work, he enjoys family time with his granddaughters and outdoor activities including ATV riding and boating at Lake Pleasant.
Paul Noble
ASE Certified Master Technician
Paul brings extensive engine performance expertise to Marshalls, with specialized training in air conditioning systems. A Phoenix resident since 1988, he maintains technical excellence through continuous education. His recreational interests include motorsports activities like dirt biking and water sports, reflecting his mechanical passion beyond work.
Chris Cantore
Service Advisor/Mechanic
Chris joined Marshalls in 2012 after graduating from Universal Technical Institute. His dual role bridges customer service and technical execution, handling both front office duties and hands-on repairs. With diverse technical skills covering multiple vehicle systems, he maintains a balanced approach to work and outdoor recreation including fishing and ice hockey.
Suzie Kiger
Office Manager
Suzie has managed Marshalls administrative operations since 2010, bringing decades of automotive industry experience from her previous roles in Los Angeles and Arizona. She oversees payroll, bookkeeping, and rental car operations while maintaining a vibrant personal life that includes fitness activities, family adventures, and musical pursuits.
Questions
What services does Marshalls offer?
We provide comprehensive automotive services including oil changes, brake repairs, transmission maintenance, AC service, suspension work, and electrical diagnostics for all vehicle makes.
Are your technicians certified?
All technicians are ASE Certified, with multiple Master Certified specialists maintaining current training through ongoing automotive education programs.
Do you offer rental cars?
Yes, we provide on-site rental cars through the Xpress Rent a Car Network during service appointments.
What are your business hours?
We're open Monday-Friday 7:30am-5:30pm and Saturday 8:30am-3:30pm, closed Sundays and major holidays.
Can you handle warranty claims?
Yes, we process extended warranty claims directly with providers, requiring only deductible payment from customers.
How do you ensure pricing transparency?
We provide detailed service explanations and written estimates before work begins, with no hidden fees or unexpected charges.
