Business Details
8 Years
experience
Emergency
services
Your Trusted IT Partner in Warrensburg
At PCMR, we are dedicated to empowering Missouri businesses with innovative Managed IT Services. Our mission is to provide seamless technology solutions that ensure operational efficiency and security. With expertise in Microsoft 365, cloud services, and cybersecurity, we help businesses focus on growth while we manage their technology infrastructure. Founded in 2018 by Patrick Cymer and Max Ridenhour, our journey began as a local repair service and has evolved into a trusted IT partnership for businesses across the state. We specialize in proactive IT management, network infrastructure, and business continuity solutions tailored to meet unique organizational needs.Our commitment to excellence is reflected in our 25+ years of combined technical experience and 97% customer satisfaction rating. We continuously invest in cutting-edge technologies like SentinelOne for ransomware protection and Avanan for cloud security to stay ahead of emerging threats. Our team of certified technicians provides personalized support during extended business hours, ensuring minimal downtime for our clients. As we transition from retail repairs to enterprise solutions, our dedication to the Warrensburg community remains unwavering, now focused on safeguarding local businesses through comprehensive IT protection.
Services
Managed IT Services
Cloud Solutions
Cybersecurity
Business Continuity
VoIP Phone Systems
Network Infrastructure
Ransomware Protection
Email Security
Device Management
Technology Consultation
Details
- Year established: 2018
Highlights and features
- We offer 25+ years of combined IT expertise with enterprise-grade solutions
- Our team provides 24/7 threat monitoring and rapid incident response capabilities
- We guarantee 97% customer satisfaction with personalized service plans
- Our Microsoft 365 and Google Workspace specialists optimize cloud productivity
- We implement advanced cybersecurity with SentinelOne and Avanan protection
What people say
97% Happiness Rating
100+ Happy Businesses
25+ Years Experience
Proactive Monitoring
Expert Technicians
Services
Managed IT Services
Our proactive IT management ensures continuous system monitoring, updates, and security. We handle infrastructure maintenance while you focus on business growth. Our services include 24/7 threat detection, software patching, and performance optimization for enterprise environments.
Cybersecurity Solutions
Advanced protection against cyber threats using SentinelOne EDR and Avanan cloud security. We implement AI-powered malware detection, ransomware defense, and real-time monitoring. Our solutions include endpoint protection, email security, and employee training programs.
Cloud Services
Expert implementation of Microsoft 365, Google Workspace, and Azure solutions. We handle cloud migration, integration, and optimization with airSlate document workflow tools. Our services ensure secure collaboration and scalable infrastructure for growing businesses.
Business Continuity
Comprehensive backup solutions with Axcient technology. We provide direct-to-cloud, SaaS, and on-premise backup options. Our systems ensure rapid data restoration, ransomware protection, and compliance with industry security standards.
VoIP Phone Systems
Modern voice communication solutions with auto-attendant features and call management tools. Our systems include call recording, voicemail-to-email, and SMS integration. We provide secure, scalable phone infrastructure for enterprise communication needs.
People
Patrick Cymer
Co-Founder
Co-founded PCMR in 2018 while attending college. Began career providing local tech repairs in Warrensburg, Missouri. Transitioned business focus to enterprise IT solutions while maintaining community commitment.
Max Ridenhour
Co-Founder
Co-founded PCMR at age 18 after identifying local IT service gaps. Managed business growth from initial incubator space to current enterprise solutions provider. Maintains focus on technical innovation and client relationships.
Questions
What IT services do you offer for Missouri businesses?
We provide Managed IT Services, Cloud Solutions, Cybersecurity, Business Continuity, and VoIP Phone Systems tailored to Missouri businesses of all sizes.
Are your IT support services available after business hours?
Our helpdesk operates 7 AM to 7 PM weekdays. Critical issues receive immediate attention with our 24/7 threat monitoring system.
How do you protect businesses from ransomware attacks?
We use SentinelOne EDR with AI-powered detection, real-time threat response, and automated system rollback to prevent and mitigate ransomware attacks.
Can you help with Microsoft 365 implementation?
Our Microsoft-certified experts handle complete M365 deployment including Teams, SharePoint, and OneDrive integration for seamless business operations.
What backup solutions do you provide?
We offer hybrid backup solutions combining cloud storage with optional on-premise systems for complete data protection and rapid recovery.