Keystone Technology Consulting

Bedrock Technology is not just an IT service provider; we are a partner dedicated to helping you create a solid technology foundation to drive your business growth. With over 50 years of combined experience in technology implementation, support, and service, our skilled team is equipped to meet your needs, regardless of your industry or company size. Our focus is to help you concentrate on what you do best by leaving the technology to us.

Expertise You Can Rely On

Having a deep understanding of technology and its applications for business is crucial to staying competitive. Our seasoned professionals have a wealth of experience in navigating the ever-evolving technology landscape. We provide transformative business solutions, leveraging the power of technology to optimize and streamline your operations. Our expertise includes:

• Technology implementation, support, and service
• Security and compliance
• Enterprise networking
• Medical dictation
• Cloud and premises solutions
• Healthcare, dental, government, and education industries

Customized Services to Fit Your Business

At Bedrock Technology, we understand that every business is unique, with its own set of challenges and goals. That's why we offer managed service agreements tailored to fit your business needs, going beyond daily troubleshooting to become your dedicated IT department. Our all-inclusive IT managed services encompass:

• Help desk support
• 24x7x365 emergency on-site visits
• Procurement and setup for new employees' IT equipment
• Access to a fully staffed help desk, network administrators, and chief information officers
• Regularly scheduled meetings with your chief information officer to align technology with business goals
• Monthly proactive maintenance from network administrators

Peace of Mind with Comprehensive Support

Our managed service agreement provides you with the peace of mind that comes from having access to a full-fledged IT department. Our technical support team is available 24x7x365, ensuring that any issue your company faces is quickly and effectively addressed. With a robust ticketing system, personalized updates, and rapid response times for priority issues, you can trust that your IT needs are in good hands.

Proactive Maintenance for Stability and Security

Many businesses operate in a reactive-only mentality when it comes to their IT, only addressing issues when they arise. This approach often leads to frustration, unproductive staff, and unreliable IT infrastructure. At Bedrock Technology, we prioritize proactive maintenance to stabilize and secure your IT environment. We assess and optimize your IT systems regularly, identifying and resolving issues before they can negatively impact your business.

Industry-Specific Solutions for Healthcare, Dental, Government, and Education

We specialize in providing technology solutions for organizations in the healthcare, dental, government, and education sectors. Our industry-specific knowledge allows us to understand the unique challenges and requirements of businesses in these fields, delivering tailored services that drive results. Here's a glimpse of our expertise in each sector:

• Healthcare: Electronic health records (EHR), practice management, medical billing, and HIPAA compliance
• Dental: Dental practice management software, digital imaging, and HIPAA compliance
• Government: Cybersecurity, cloud solutions, and enterprise networking
• Education: Learning management systems (LMS), classroom technology, and data privacy