Your Satisfaction is the Keystone to our Success!
At Evergreen Landscaping & Ponds, we are passionate about creating breathtaking outdoor spaces that enrich our clients' lives. With over 32 years of combined experience in landscaping, our team of Master Gardeners, Certified ICPI installers, and licensed, bonded, and insured landscape contractors has built a reputation for delivering exceptional service, expert design, and unmatched attention to detail.
Our Story
Evergreen Landscaping & Ponds has been beautifying landscapes all over the Puget Sound area for over 16 years. Our team of experts takes pride in creating unique designs that cater to each client's personal needs and desires. From water features to hardscapes, lighting to plant health care, we offer a comprehensive range of services to transform your outdoor space into a haven that suits your lifestyle and budget.
Our Services
As a full-service, year-round landscaping company, we offer a diverse range of services designed to enhance the beauty and functionality of your property. Our services include:
- Professional Landscapes
- Ponds & Waterfalls
- Hardscapes
- Paver Patios
- Walkways
- Retaining Walls
- Rockeries
- Sprinkler Systems
- Landscape Design
Our team is dedicated to creating a breathtaking environment that exceeds your expectations. We take pride in our attention to detail, exceptional craftsmanship, and commitment to exceeding our clients' expectations.
Our Mission
At Evergreen Landscaping & Ponds, our mission is to create beautiful landscapes that enrich our clients' lives. We strive to increase property value, enhance curb appeal, and create outdoor spaces that inspire relaxation, entertainment, and connection with nature. We are passionate about delivering exceptional service, expert design, and unmatched attention to detail to make your outdoor space a haven that suits your lifestyle and budget.
Awards and Recognition
We are proud to have received the Silver Award at the 2013 Northwest Flower & Garden Show for our display, "A River Runs Through It", which showcased our expertise in creating breathtaking outdoor spaces.
Poor Customer Service and Business Practices
The majority of reviewers were dissatisfied with the customer service and business practices of Evergreen Landscape and Ponds. Many reviewers reported inconsistent communication, unprofessional behavior, and a lack of accountability from the company.
Lack of Follow-Through and Disregard for Customer Needs
Several reviewers reported that the company failed to follow through on their commitments, leaving customers with unfinished projects or unaddressed issues. When customers attempted to address these issues, they were often met with defiance, excuses, or even hung up on.
Questionable Business Ethics
One reviewer accused the company of being "con artists" who underbid jobs, collected payment, and then abandoned the project. Another reviewer reported that the company listed a false address on Cooper Point Rd, which was not associated with their business.
Unreliable and Unprofessional Behavior
Reviewers reported that the company's owners, Jim and Lois, were unprofessional, scattered, and unreliable. One reviewer was told that Lois was "too tired" to come to their location, while another was hung up on when they questioned Lois's navigation methods.
One Positive Review Amidst the Negatives
One reviewer had a positive experience with Evergreen Landscape and Ponds, praising Jim and Lois for their professionalism, ethics, and hard work. However, this review stands out as an anomaly among the predominantly negative reviews.
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