Do the right thing, put clients first, lead with exceptional ideas
At Morgan Stanley, we are committed to delivering exceptional service and expertise to our clients. For over 87 years, we have been a leading global financial services firm, helping individuals, businesses, and governments achieve their financial goals. Our history dates back to 1935, when we were founded as a small Wall Street partnership. Today, we are a global firm of over 80,000 employees, with operations in over 44 countries.
Our Expertise
We offer a wide range of financial services, including Wealth Management, Investment Banking & Capital Markets, Sales & Trading, Research, and Investment Management. Our expertise spans across various sectors, from Personal Finance to Market Trends, Technology & Disruption, Sustainability, and Diversity & Inclusion.
What We Do
We help people, institutions, and governments raise, manage, and distribute the capital they need to achieve their goals. Our services include:
- Wealth Management: We help individuals and businesses build, preserve, and manage their wealth.
- Investment Banking & Capital Markets: We provide global expertise in market analysis, advisory, and capital-raising services for corporations, institutions, and governments.
- Sales & Trading: We offer sales, trading, and market-making services to clients around the world.
- Research: We offer timely, integrated analysis of companies, sectors, markets, and economies, helping clients make informed decisions.
- Investment Management: We deliver active investment strategies across public and private markets and custom solutions to institutional and individual investors.
Our Core Values
At Morgan Stanley, we are guided by five core values that inform everything we do:
- Do the right thing: We strive to act with integrity and honesty in all our interactions.
- Put clients first: We prioritize our clients' needs and interests above our own.
- Lead with exceptional ideas: We seek to innovate and lead with pioneering ideas and solutions.
- Commit to diversity and inclusion: We believe that a diverse and inclusive culture is essential to our success.
- Give back: We are committed to giving back to our communities and making a positive impact on society.
Our Commitment to Sustainability
At Morgan Stanley, we recognize the importance of sustainability and are committed to reducing our environmental impact. We believe that our business can and should benefit all of society, and we are dedicated to making a positive difference.
Our People
Our strength lies in the caliber of our diverse team. Our culture of access and inclusion has built our legacy and shapes our future, helping to strengthen our business and bring value to our clients.
A Global Presence
With a global presence in over 44 countries, we are well-positioned to serve our clients around the world. Our locations enable us to provide keen insight across regions and markets, and make a difference globally.
Giving Back
Giving back is a core value at Morgan Stanley, and we make it a central part of our culture globally. We live that commitment through long-lasting partnerships, community-based delivery, and engaging our best asset - our employees.
Security Issues
The reviews highlight several security concerns at the Morgan Stanley loading dock. Author Negative N complains about the unprofessional behavior of security guards, claiming that one guard was disrespectful and another was laughing at a situation where a person was getting yelled at. This unsavory behavior reflects poorly on the company.
Password Reset Issues
Author Karen D shares her frustration with the Morgan Stanley online password reset process. She spent two hours going through multiple verification steps, only to have the password reset fail twice due to supposed "suspicious activity." The reviewer finds the system antiquated and extremely frustrating, and warns others to save themselves the trouble.
Broker Issues
Author Osi M had a negative experience with broker ERIC DAVIS at Morgan Stanley. The broker is holding Osi's funds and has been slow to transfer them to another bank, despite promises. Osi finds the broker unreliable and dishonest, and has had to file a complaint with the company's compliance department. The reviewer warns others not to trust ERIC DAVIS or the firm.
Custodian Issues
Author Jeri G has a very low opinion of Morgan Stanley's customer service, calling it the worst she has ever encountered. She also accuses the company of being thieves.
Cafeteria Experiences
On the other hand, some reviewers have had overwhelmingly positive experiences with Morgan Stanley's cafeteria. Author Kay W loves the food and service, particularly the burger station, sushi station, and soup station. She praises the friendly staff and great prices. Author Renee M also raves about the sandwiches and tuna, calling the cafeteria the "BOMB."

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