Building Excellence, One Project at a Time.
At Cruz Auto Repair, we understand the importance of keeping your vehicle in top condition. That's why we've been dedicated to providing top-notch auto repair services in Richmond, CA, for years. As a family-owned and operated business, we take pride in our reputation for expertly fixing vehicles that refuse to start, as well as our prompt and efficient service for all types of automotive repairs.
Our Services
We offer a wide range of auto repair services to meet the unique needs of each vehicle. From routine maintenance to complex repairs, our certified mechanics and skilled auto repair specialists are equipped to handle any job. Here are just a few of the services we offer:
- Cooling Brake Service
- Car Care Oil Services
- General Services
- Transmission Suspension Services
- Undercar Services
- AC Repair
- Heating and Cooling Services
Our Approach
At Cruz Auto Repair, we believe that transparency is key to building trust with our customers. That's why we provide clear estimates with no hidden costs, ensuring that you know exactly what you're getting for your money. Our mechanics are dedicated to working efficiently, completing most services while you wait, and getting you back on the road quickly.
Our Guarantee
We stand behind our work with a guarantee you can count on. We believe that our customers deserve the best, which is why we use only the highest-quality parts and materials for every repair. Our goal is to not only fix your vehicle but also to provide exceptional customer service and build long-term relationships.
What We Do
As a team of certified mechanics and skilled auto repair specialists, we take pride in our ability to handle a wide range of automotive repairs and services. From standard oil changes to complex transmission repairs, we've got you covered. Our expertise extends to:
- Standard Oil Service
- Brake Fluid Service
- Fuel/Air Induction System Service
- Engine Maintenance
- Brakes
- Quick Lube Services
- Car & Truck Care
- Heating and Cooling Services
- AC Repair
- Undercar Services
What Our Customers Say
Don't just take our word for it. Our customers rave about our services, saying we're honest, friendly, and reasonably priced. Here's what a few of our satisfied customers have said:
- "Cruz and his team have been repairing my car for the last few years. They have done an amazing job. I just recently got my control arm replace because it kept making noise. My car feels great after their repair." - David
- "Very honest men. I just met Augustin, and he really took good care of me. Replaced the damaged parts that were causing a vibration in my Dodge Ram. He took it for a test drive and made some recommendations for service. Great service, honest, friendly, and very reasonably priced. Thank you! I highly recommend this shop." - John D.
Get in Touch
Ready to experience the Cruz Auto Repair difference for yourself? Contact us today to schedule an appointment at 510-215-1841 or visit our shop at 207 24th St, Richmond, CA 94804. We look forward to serving you.
Exceptional Service and Professionalism
The reviews for Cruz Auto Repair are overwhelmingly positive, with all authors giving the shop 5 stars out of 5. The customers have praised the shop for their professionalism, honesty, and transparency. Many reviewers have commented on the shop's ability to keep them updated on the progress of their vehicle's repairs, providing detailed explanations and estimates.
Transparency and Honesty
Several reviewers have appreciated the shop's transparency, which includes providing detailed diagnosis printouts and estimates. Some have even praised the shop for being honest about additional work required, rather than pushing for unnecessary repairs. The shop's professionals are also commended for their helpfulness and willingness to explain complex technical issues.
Quality Work and Reasonable Prices
The reviewers have consistently praised the shop's work, stating that it is of high quality and reasonable in price. Many have mentioned that they were impressed with the shop's ability to perform repairs quickly and efficiently, with some even receiving same-day or next-day service.
Customer Satisfaction
The reviews suggest that Cruz Auto Repair prioritizes customer satisfaction, with many customers expressing gratitude for the shop's professionalism, honesty, and quality work. Several reviewers have mentioned that they would highly recommend the shop to others.
One Disappointing Experience
However, one reviewer (Ella Rino) had a negative experience, complaining about being upsold and pressured to pay extra for additional services. This reviewer ultimately took their vehicle to a different shop for repairs.
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