Our Story
As a 3rd generation family-owned business, Bender Apparel is rooted in a long history of providing high-quality screen printing and embroidery services to companies, organizations, and individuals across the nation. What started as a small screen printing company has evolved into a high-volume production facility, catering to a wide range of clients with diverse needs.
Our Commitment to Quality and Customer Service
At Bender Apparel, we understand the importance of delivering exceptional service and products to our customers. Our team is dedicated to ensuring that every order is fulfilled on time, within budget, and exceeding customer expectations. We take pride in providing attention-getting embroidery and screen printing, executed to the highest professional and technical standards. Our commitment to customer satisfaction is our top priority, and we strive to build long-lasting relationships with our clients.
Our History
As a small business owner, I've had the privilege of reflecting on our company's history and goals. I've come to realize that adapting to change and reevaluating our direction is crucial for continued growth and success. This led me to revisit the foundation of my leadership skills and the lessons I've learned from my grandfather, John Bender Jr., who taught me the importance of providing exceptional customer service. His words still resonate with me: "When you're talking on the phone, I want them to be able to see your smile through the phone." This philosophy has been the cornerstone of our company's values.
The Power of Mentorship
Throughout my journey, I've been fortunate to have had numerous mentors who have guided me along the way. My grandfather, Dr. Jack Hinton, taught me the importance of showing compassion and treating others with love. My father, Wade Bender, has been a mentor in business, demonstrating sound decision-making and compassion. My mother, Sharon, has been a driving force in my life, instilling in me a passion for Christ and guiding me through the ups and downs of entrepreneurship.
Our Mission Statement
After months of reflection and contemplation, we proudly present our company mission statement: "The compassionate working environment at Bender Apparel & Signs provides a foundation for teamwork. This compassion extends to each customer, resulting in superior service and quality custom products."
Our mission statement serves as the foundation for every decision we make, from the products we sell to how we interact with our team members and customers. We strive to show compassion, extend superior service, and provide quality products that exceed our customers' expectations.
Our Services
At Bender Apparel, we offer a range of services designed to meet the unique needs of our clients. Our services include:
- Screen Printing: We use the latest screen printing techniques to produce high-quality garments.
- Embroidery: Our embroidery department is dedicated to stitching intricate designs onto a wide range of garments.
- Patches: We offer custom patch design and production services for various applications.
- Personalization: We provide customization options for garments, including screen printing, embroidery, and digital printing.
- Fulfillment: Our team is equipped to manage large-scale orders, ensuring timely delivery and accurate fulfillment of customer orders.
Why Choose Bender Apparel
As a trusted partner for your customized apparel needs, Bender Apparel is committed to delivering exceptional quality, outstanding service, and unparalleled value. With our state-of-the-art facilities, skilled team, and commitment to customer satisfaction, we strive to be your go-to partner for all your customization needs.
Customer Experience
The reviews highlight the exceptional customer service provided by Bender Apparel. Many customers have praised the staff, particularly Hollie, for their professionalism, kindness, and willingness to go the extra mile to ensure customer satisfaction. The ordering process is described as easy, and customers have appreciated the flexibility and willingness to work with them to achieve their desired results.
Quality of Work
Bender Apparel has consistently delivered high-quality products, including customized T-shirts, jackets, and tumblers. The reviews demonstrate that the company is able to handle complex requests and deliver products quickly and efficiently, without sacrificing quality.
Service
The reviews also highlight the flexibility and accommodation provided by Bender Apparel, particularly for last-minute requests. The staff is described as helpful, friendly, and willing to think outside the box to achieve the best design and product for their customers.
Mixed Reviews
One customer, Diana Bottone, had a less-than-ideal experience with the physical store, noting that the staff did not assist her with a bulky box while she was carrying it.
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