Where every piece tells a story, and every customer is a friend
At Gold-n-Time Jewelers, we pride ourselves on building long-lasting relationships with our customers, and we're committed to helping you find the perfect piece of jewelry that suits your budget, occasion, and personal style. Our owner, Rob Chase, has been dedicated to providing exceptional service and high-quality jewelry since 1998. With a wide range of price points available, we cater to every budget, from everyday jewelry to high-end diamonds and watches.
Our Services
We offer a wide range of services, including custom designs, appraisals, consignment, and layaways. Our expert jewelers will work closely with you to create a unique piece that reflects your personality and style. Whether you're looking for a custom engagement ring, a special gift, or simply a treat for yourself, we'll help you find the perfect piece.
Our Collection
Our collection includes a vast array of jewelry pieces, from elegant diamond rings to stylish Swiss blue topaz earrings. We also carry a selection of high-end costume jewelry, sterling silver pieces, and jewelry boxes. Our collection is constantly updated to reflect the latest trends and styles, so you'll always find something new and exciting.
Our Difference
What sets us apart is our commitment to honesty and transparency. We're not just interested in making a sale; we want to build a long-term relationship with you. Our owner, Rob Chase, is dedicated to helping you find the perfect piece, even if it means advising against a particular purchase. We believe that integrity and honesty are essential in building trust with our customers.
Our Location
You can find us at 283-A N. McDowell Blvd, Petaluma, CA 94954. Our hours of operation are Tuesday to Saturday from 10:00 am to 5:30 pm, and we're closed on Sundays and Mondays. We look forward to welcoming you to our store soon!
Customer Reviews of Golden Time Jewelry
Overall Experience
Most customers have had a positive experience with Golden Time Jewelry, praising the owners, Rob and Virginia, for their professionalism, kindness, and expertise in jewelry repair and design. Many customers have returned multiple times, recommending the store to others.
Positives
The reviews highlight the store's strengths in:
- Custom Jewelry Design: Customers praise Rob's ability to understand their vision and create unique, high-quality custom pieces.
- Jewelry Repair: Golden Time Jewelry is trusted for its expertise in repairing and refurbishing jewelry, including watches.
- Honesty and Integrity: Customers appreciate the owners' honesty and integrity, feeling comfortable leaving their valuable items in their care.
- Personalized Service: The staff is commended for their personalized attention, taking the time to understand customers' needs and providing helpful suggestions.
Negatives
A few customers have had negative experiences, citing:
- Poor Customer Service: A sales lady was perceived as pretentious and rude, making customers feel uncomfortable.
- Loss of Valuable Items: One customer reported that links were missing from a repaired bracelet.
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