Experience Expert Auto Body Repair and Customer Care
Haldeman Auto Body is a trusted name in collision repair throughout the Trenton, NJ area. For over 30 years, we've been dedicated to restoring vehicles to their pre-accident condition with meticulous attention to detail and personalized customer care.
Our Services
We handle all aspects of auto body repair and related services, including:
Collision Repair
- Complete and thorough repairs on all makes and models.
- Expert handling of all insurance claims.
- Assistance with rental car arrangements.
- Stress-free process from estimation to completion.
Paint & Cosmetic Repair
- Paintless dent repair for minor imperfections.
- Comprehensive repairs for bumpers, frames, quarter panels, and windshields.
- Paint matching and color correction.
Rust & Undercoating
- Expert rust removal and repair.
- Undercoating services to prevent future corrosion.
Wheel & Glass Repair
- Professional wheel repair and restoration.
- Skilled windshield repair and replacement.
More Than Just Repairs
Our focus extends beyond just fixing the physical damage. We understand that dealing with an accident can be stressful, so we aim to:
- Offer responsive communication and updates throughout the process.
- Provide loaner vehicles to ease the inconvenience.
- Handle all insurance paperwork efficiently.
Customer Satisfaction is Our Priority
Our highly skilled technicians and dedicated customer service representatives are committed to:
- Delivering exceptional craftsmanship and attention to detail.
- Explaining the repair process and estimated timelines clearly.
- Treating every vehicle as our own.
Let us be your trusted partner in quality auto body repair and restoration. Contact us today for a free estimate and experience the Haldeman Auto Body difference.
Staff and Service
The staff at Haldeman Collision are consistently praised for their friendly and courteous service. Many reviewers mentioned the helpfulness of specific staff members, including Dan, Kenny, Sarah, and the receptionist. They were commended for their professionalism, courtesy, and willingness to go the extra mile to ensure customer satisfaction.
Quality of Work
The majority of reviewers were extremely satisfied with the quality of the repairs and services provided by Haldeman Collision. They were impressed with the precision and attention to detail in the work, and many mentioned that their vehicles looked like new after the repairs. The body and paint work were particularly praised, with several reviewers commenting on the expertise and care taken to match paint colors.
Communication and Customer Experience
Reviewers appreciated the excellent communication and customer service provided by Haldeman Collision. They were kept informed throughout the repair process, and staff members were responsive to their needs and concerns. Many reviewers mentioned the convenience of services such as loaner vehicles and the ability to schedule repairs at a convenient time.
Wait Times and Insurance
A few reviewers mentioned waiting for parts or experiencing longer-than-expected wait times for repairs. However, this was generally understood to be outside of the shop's control. Haldeman Collision was praised for handling insurance claims and paperwork efficiently, making the repair process hassle-free for customers.
Negative Experience
One reviewer had a negative experience with the shop, citing poor workmanship, misaligned body parts, and mismatched paint. They also mentioned issues with keyless entry after the repairs.
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