HOH Water Technology is a family-owned and operated industrial water treatment provider based in the Chicagoland area, with over 50 years of experience in serving commercial, industrial, institutional, and health care facilities throughout the Midwest and beyond. We are committed to helping our clients maintain the right water chemistry for their heating, cooling, and industrial processes to operate at peak performance and efficiency. By implementing a successful water treatment and safety program, we aim to extend the life of your systems, reduce energy and water usage, and keep your people safe from waterborne pathogens such as Legionella.
Our Core Values
At HOH Water Technology, our core values drive everything we do:
- Accountability: We own the results of our work. We are committed to claiming value when things go right and taking responsibility when things don't, without excuses or debate.
- Service: Our purpose is to serve our customers and improve the operation of their facilities. We take personal ownership of this core purpose in every customer relationship.
- Creativity: We are creative and resourceful. We find a way to get the job done, even when it requires thinking outside the box.
- Teamwork: We work selflessly as one team. We believe that we go further together, and achieving success for our customers is a team effort.
Our Services
We provide a comprehensive, one-stop solution for water treatment and safety, including:
- Treatment Services: Our experienced engineers, technicians, and chemists work closely with you to implement a successful water treatment program tailored to your specific needs. We use cutting-edge technology and the latest research to provide sustainable solutions that reduce energy and water usage and keep your systems running smoothly.
- Product Delivery: We provide timely and efficient product delivery, ensuring that you have the right chemicals and equipment when you need them. Our resupply specialists are always available to assist you.
- Water Safety Consulting: Our water safety experts provide consulting services to help you navigate complex regulations and ensure that your facilities are compliant with all relevant standards. We specialize in Legionella risk management and can help you develop a comprehensive water safety plan.
- Equipment Installation and Maintenance: We offer a full range of equipment installation and maintenance services, including design, installation, and maintenance of water treatment systems, conditioning equipment, and smart control systems. We use the latest technology and best practices to ensure optimal performance and efficiency.
Our Capabilities
Our full range of capabilities means that you don't have to piecemeal your water care. From treatment and conditioning to water safety and analysis, we give you a complete set of talents and technologies, all laser-focused on making water work for you. Our Water Quality Engineers have the knowledge and experience to deal with your most challenging water issues, and they're accessible and responsive, so you're never left in the lurch.
Reporting
We understand the importance of data-driven decision-making, and we provide regular reporting and key metrics that show how your water is performing. This helps you stay informed and accountable for results, without the guesswork.
Why Invest in Water Treatment?
Investing in a quality water treatment partner pays off, often to the tune of tens of thousands of dollars or more over time. Water conserved, energy saved, system life extended - that's what we deliver for our customers. Our focus on expertise and quality of care sets us apart from other water treatment providers. We're not just a one-time solution, but a lasting investment that keeps producing returns in the form of utility savings and system longevity.
If you're spending money on water treatment that isn't lowering your utility costs or reducing downtime, or if you're replacing damaged equipment years earlier than expected, it's time to adjust your approach to water treatment. Our team of experts is here to help you develop a custom water treatment program plan that will get your water systems operating at maximum potential.
Company Performance Issues
Several reviewers have expressed dissatisfaction with the company's performance, citing reckless driving by one of their drivers, difficulty with facility access, and unhelpful support with resolving issues. According to Marcia Green, one of the company's drivers was driving recklessly on an icy morning, despite calls to the company to report the issue, the company never contacted her. Alejandro Trujillo had trouble backing in with a 53-foot trailer and sleeper cars on the street, and found the receiving process, handled by George, to be rude. The A. T. F. All Things Fun experienced extreme difficulty with resolving issues related to scale in their cooling towers, citing biased lab tests and unhelpful support.
Lack of Professionalism
The reviewers have also expressed frustration with the company's lack of professionalism. According to The A. T. F. All Things Fun, the company prioritizes selling products over resolving issues, and "loves to fix the blame" instead of addressing the actual problem. Nathan Schlawin found the company "very frustrating" to deal with, noting that it took weeks of calling to get what they were promised. These issues suggest a lack of accountability and concern for customer satisfaction.
Genuine Positive Feedback
Fortunately, not all reviewers had a negative experience. Adam Carnehl praised the company for being "experienced and professional" and noted that they "ACTUALLY give back to communities, here and overseas."
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