What a Tire Experience Should Be
At Kelley Bros Tire & Auto Care, we understand that purchasing new tires or scheduling auto repairs can be stressful. That's why our team of experts is dedicated to providing exceptional customer service and unparalleled workmanship to ensure you're confident and safe on the road.
Our Mission
Our philosophy is simple: we always deliver, and we always exceed customer expectations. We strive to be the most reliable and innovative auto repair and tire servicing center in the Boone, NC area. Our technicians are eager to show you why we're the go-to destination for all your tire and auto repair needs.
Our Services
We offer a wide range of services, including brake repair, oil changes, engine repair and diagnostics, cooling system repair, wheel alignment, and more. Our team of knowledgeable technicians is trained to diagnose and repair any issue with your vehicle, ensuring you're back on the road in no time. We also offer a vast selection of tires from top brands like Michelin, BFGoodrich, Uniroyal, and more.
Why Choose Us
At Kelley Bros Tire & Auto Care, we pride ourselves on our customer satisfaction and great service. We understand that you have countless options when it comes to auto repair and tire replacement, but we're committed to providing you with a unique and personalized experience. Our technicians are passionate about what they do, and it shows in the quality of work they deliver.
Our Promise
We promise to provide you with a hassle-free experience, competitive pricing, and great value for your money. Our goal is to build a long-term relationship with you, and we're committed to earning your trust and loyalty. Whether you need a routine maintenance check or a major repair, we're here to help.
Overall Experience
Kelley Bros Auto has received an overwhelmingly positive response from customers. The majority of reviewers have praised the shop for its excellent service, honesty, and reasonable prices. Many customers have commented on the friendly and knowledgeable staff, who always seem to take the time to answer questions and address concerns.
Positive Comments
Kelley Bros Auto's reputation for being honest and having great service has been consistently praised by customers. Many reviewers have raved about the shop's ability to provide quick and timely service at a fair price. Several customers have also appreciated the shop's willingness to listen to their concerns and address any issues that may arise.
Negative Comments
However, some customers have expressed dissatisfaction with their experiences. A few reviewers have reported issues with miscommunication, poor execution of repairs, and unexpected price hikes. One reviewer's experience was particularly negative, with the shop making repairs without verifying with the customer and then requiring additional work due to poor execution.
Summary
Kelley Bros Auto has a mixed reputation, with some customers having excellent experiences and others having negative ones. While the shop has received praise for its honesty and great service, some customers have reported issues with communication and unexpected costs.
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