Where Every Visitor Feels Like a Champion
Passionate Property Management in Los Angeles
Stern Property Management stands out as one of the leading property management companies in Los Angeles, California. Founded on the principles of unparalleled tenant satisfaction, exceptional communication, and unwavering dedication, we have transformed the property management landscape for over a decade.
Experience and Expertise
Our team comprises experienced professionals who leverage their comprehensive knowledge of the local market to deliver tailored solutions for both landlords and tenants. With a diverse portfolio of over 1000 apartment and retail/commercial units throughout the greater Los Angeles area, we have honed our expertise in:
- Tenant Acquisition & Retention: Employing strategic marketing tactics and rigorous screening processes to attract and retain high-quality tenants.
- Property Maintenance & Repairs: Ensuring prompt and efficient handling of all maintenance requests, repairs, and inspections.
- Financial Management: meticulous rent collection, detailed financial reporting, and transparent billing practices.
- Communication & Transparency: Maintaining clear and consistent communication with both tenants and property owners through regular updates and detailed reporting.
Client-Focused Approach
We prioritize open communication, personalized attention, and responsiveness to meet the individual needs of our clients. Our dedication to building strong tenant relationships translates into consistently high occupancy rates and minimal vacancy periods.
Our Values
- Integrity: We adhere to the highest ethical standards and accountability in all our transactions.
- Professionalism: We maintain a meticulous work ethic and prioritize attention to detail.
- Communication: We strive to maintain open and transparent communication with our clients at all times.
- Results: We measure our success by the success of our clients, focusing on maximizing their property value and tenant satisfaction.
Partnering with Stern Property Management
If you are a property owner or landlord in the Los Angeles area, look no further. Partnering with Stern Property Management ensures:
- Increased property value & occupancy rates
- Peace of mind and reduced stress
- Enhanced tenant satisfaction and retention
- Detailed reporting and transparency
The next step is simple: Contact us today to schedule a consultation and discover the difference Stern Property Management can make for you.
Unprofessional Management
Several reviewers have had extremely negative experiences with Julia, the management representative at Stern Property Management. They describe her as unprofessional, unresponsive, and uncaring. According to reviewers, Julia is slow to respond to requests, fails to follow up on issues, and is dismissive of tenants' concerns.
Poor Communication
Reviewers have consistently complained about Julia's poor communication skills. They report that she rarely returns phone calls, doesn't respond to texts, and is often unavailable when needed. This lack of communication has led to frustration and disappointment for tenants.
Maintenance Issues
Many reviewers have also reported issues with maintenance requests being ignored or taking an unreasonable amount of time to be addressed. This includes requests for minor repairs, such as clogged kitchen sinks, and landscaping issues.
Unsatisfactory Living Experience
As a result of the aforementioned issues, reviewers have reported a disappointing experience living at Stern Property Management. They describe the management company as uncaring, neglectful, and unresponsive to tenants' needs.
Positive Comments
While there were only a few positive reviews, one reviewer praised the management company as responsive, friendly, and proactive in addressing issues.
Nitpicks and Overall Disappointment
One reviewer mentioned minor issues, such as the front door being left open, mailboxes being easily accessible, and stolen packages. Another reviewer reported issues with security and noise disturbance caused by dogs being left outside for extended periods.
Negative Impression
The negative reviews have given a distinctly negative impression of Julia and Stern Property Management. Reviewers have warned potential tenants to avoid dealing with this company.
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